Quiq

The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 13 min read

What is Agentic AI? Everything You Need to Know.

The landscape of artificial intelligence is rapidly evolving, and at the forefront of this evolution is agentic AI. As not...
AI | 4 min read

Does Quiq Train Models on Your Data? No (And Here’s Why.)

AI | 4 min read

Does GenAI Leak Your Sensitive Data? Exposing Common AI Misconceptions (Part Three)

Channels | 8 min read

A Deep Dive into Asynchronous vs. Synchronous Messaging — and the Pros and Cons of Each

AI | 5 min read

Will GenAI Hallucinate and Hurt Your Brand? Exposing Common AI Misconceptions (Part Two)

Channels | 8 min read

What is Rich Messaging? - A Guide for CX Leaders Weighing the Benefits

AI | 4 min read

Is Your CX Data Good Enough for GenAI? Exposing Common AI Misconceptions (Part One)

Customer Service | 7 min read

9 Top Customer Service Challenges — and How to Overcome Them

AI | 8 min read

Everything You Need To Know About The Role Of Vector Databases In AI for CX

Contact Centers | 3 min read

5 Tips for Coaching Your Contact Center Agents to Work with AI

AI | 7 min read

4 Reasons Why Every Hotel Needs an AI Assistant

Channels | 7 min read

The Ultimate Guide to RCS Business Messaging

AI | 4 min read

AI Gold Rush: How Quiq Won the Land Grab for AI Contact Centers (& How You Can Benefit)

Channels | 8 min read

Google Business Messages: Meet Your Customers Where They’re At

Industries | 8 min read

6 Amazing Examples of how AI is Changing Hospitality

Channels | 6 min read

Why Your Business Should Use Rich Messaging

More posts