Forrester Report: The State of Conversational AI Read the report —>
Quiq

The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 9 min read

6 Questions to Ask Generative AI Vendors You’re Evaluating

With all the power exhibited by today’s large language models, many businesses are scrambling to leverage them in their ...
Contact Centers | 8 min read

Security and Compliance in Next-Gen Contact Centers

AI | 7 min read

LLM-Powered AI Assistants for Hotels - Ultimate Guide

AI | 8 min read

Explainability vs. Interpretability in Machine Learning Models

Channels | 5 min read

Building Better Customer Relationships with Text Messaging

AI | 6 min read

AI Translation for Global Brands

AI | 7 min read

What is Automated Customer Service? - Ultimate Guide

Industries | 7 min read

Top 5 Benefits of AI for Hospitality

Industries | 8 min read

4 Benefits of Using AI Assistants in the Retail Industry

Contact Centers | 8 min read

AI in Retail: 5 Ways Retailers Are Using AI Assistants

Customer Service | 3 min read

How Scoped AI Ensures Safety in Customer Service

Industries | 8 min read

What is an AI Assistant for Retail?

AI | 8 min read

Top 7 AI Trends For 2024

AI | 7 min read

Generative AI Privacy Concerns - Your Guide to the Current Landscape

AI | 6 min read

Moving from Natural Language Understanding (NLU) to Customer-Facing AI Assistants

AI | 7 min read

Reinforcement Learning from Human Feedback

More posts