About Greg Dreyfus

Greg Dreyfus is an experienced solution consulting leader with a strong focus on generative AI–driven orchestration and agentic experiences in the contact center. He has a proven track record of shaping go-to-market strategy, developing and scaling presales and solution-engineering teams, and delivering complex LLM, reasoning-engine, and orchestration implementations at companies such as Quiq, Cresta.ai, and Zendesk. Greg excels in translating advanced AI technologies into clear value propositions and guiding enterprise customers through integration and optimization to drive measurable gains in customer satisfaction, operational efficiency, and revenue.