Exploring 9 Transformative (and Totally Possible) Agentic AI Use Cases
Understand what’s truly achievable with this exciting technology.
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Quiq’s Security Whitepaper
In-depth information about how we approach and enforce security.
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Hospitality Case Study
Accor doubles intent to book rates with generative AI-driven CX
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2026 State of AI Agents in Travel & Hospitality
CX Benchmarks, Real Results, and Your Evaluation Checklist
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Omdia On the Radar
See how Quiq is emerging as a key challenger in agentic AI, bridging messaging, automation, and CX
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QuiqQuiq
  • Products
    • AI AgentsResolve customer questions across every channel.
    • AI AssistantsCoach and assist your human agents in real time.
    • Voice AIDeliver natural voice conversations at scale.
    • AI ServicesExtend agentic AI to any business workflow.
    • AI AnalystsTurn conversation data into instant insights.
    • Digital Contact CenterHandle every conversation from one workspace.
  • Platform
    • AI StudioDeploy agents with enterprise-grade guardrails.
    • ReportingTrack performance across every channel and agent.
    • IntegrationsConnect Quiq to your existing tech stack.
    • SecurityScale AI with confidence and trust.
  • Customers
    • Customer StoriesLearn why Quiq is trusted by leading enterprises.
    • AccorRead how Accor Hotels doubled booking intent.
    • PanasonicSee how Panasonic improved to a 75 point NPS.
    • TerminixUncover how Terminix expanded sales pipeline.
  • Industries
    • RetailConvert sales and protect your brand on every channel.
    • Travel & HospitalityResolve bookings and issues without hold music.
    • Consumer ServicesSchedule, quote, and resolve in one conversation.
  • Learn
    • BlogRead about agentic AI and customer experience.
    • Video LibraryWatch on-demand videos and customer stories.
    • PublicationsDownload guides and whitepapers for leaders.
    • Knowledge BaseFind answers and get the most out of Quiq.
    • AI Studio DocumentationBuild agents with full technical documentation.
  • Pricing

About Bill O’Neill

Before joining Quiq, Bill was Senior Director of Software Development at Oracle, leading the worldwide team responsible for Oracle Service Cloud agent desktop development. Bill worked at RightNow Technologies before the company was acquired by Oracle where he developed a deep understanding of customer service software and how to facilitate the delivery of exceptional customer experiences. Bill has worked as a software engineer and technical leader for more than 25 years, specializing in building teams, engineering processes, and tools for rapid and seamless integration and deployment. Discovering his passion for software at a very young age, Bill has grown with the industry, receiving his BS in CS from Montana State.
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