QuiqQuiq

About Max Fortis

Max is a product manager at Quiq, and has been working in the conversational AI and messaging space for the last half decade. Prior to joining Quiq, Max worked as both a product manager and UX designer at Snaps, an enterprise conversational AI company.
Channels | 6 min read

6 Tips to Improve Retail Customer Experience

AI | 10 min read

5 Agentic AI Examples and Use Cases

Channels | 9 min read

15 Tips to Friendly Customer Service

AI | 13 min read

What is AI Automation? Key Benefits and Use Cases

AI | 5 min read

Business Messaging: What it Means for Your Business

AI | 5 min read

Unlock Agent Potential with Quiq’s Real-Time Agent Assist Capabilities

Channels | 9 min read

Rich Communication Services – A Guide for CX Leaders

AI | 8 min read

AI Adoption in 2025: Trends, Drivers, and Implementation Tips

AI | 13 min read

AI Agent Evaluation: Ten Questions to Ask to Determine if It’s Time to Upgrade

AI | 6 min read

Your Complete Guide to Multimodal AI

AI | 12 min read

What is Agentic AI?

AI | 5 min read

AI Studio Live: Real Customer Questions, Real Solutions by Quiq Experts (Webinar Recap)

AI | 11 min read

Heads up! Your AI Agent Will Probably Trip Over at Least One of These Five Pitfalls

Channels | 5 min read

Apple Business Updates - A New Way To Proactively Engage Customers on Apple Messages for Business

AI | 11 min read

How the AI Chatbot for Customer Service Became the AI Agent (And How It Actually Works)

Channels | 8 min read

These are the Most Essential Customer Service Chat Platform Types

Channels | 8 min read

Transforming Business with a Voice AI Platform

AI | 7 min read

Why Even the Best Conversational AI Chatbot Will Fail Your CX