New Guide:
7 AI Agents Every CX Leader Needs on their Team in 2026

Verified Intelligence

AI that acts needs controls that work.

Deploy with Verified Intelligence that keeps agentic AI
on brand, on policy, and on the record.

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Guardrails that protect
your brand

Verify Claim before every send.
Cross-reference every answer against your actual data and knowledge base.

Brand standards encoded without code.
Process Guides translate your tone, policy, and escalation rules directly for AI. 

Protection that scales with the agent.
Guardrails run on every response, so customers get the right answer across every channel.

Simulations that prove
before go-live

Catch failures before customers do.
Run realistic, multi-turn simulations across your full range of customer scenarios.

Lock in what works. Block what doesn’t.
Define specific tests the simulation must pass so you can lock in desired behavior.

Know how it behaves before it ships.
Simulations close the gap between what you see in the sandbox and what runs in production.

Step-by-step visibility
into every decision

Step-by-step reasoning, not just outcomes.
See every tool call, data lookup, and decision point, for every conversation. 

100% of AI decisions visible and auditable.
Every individual interaction is fully auditable, with reporting to pinpoint any gaps.

Improve what matters.
Use decision data to refine, retrain, and improve AI agent performance continuously.

Cover of the Quiq white paper titled Enterprise Agentic AI for CX Platform Security Overview, featuring a digital padlock graphic representing enterprise-grade AI security for customer experience platforms

Download the Quiq Security Overview

Download whitepaper ->

Agentic AI your team can trust.

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