New Guide:
7 AI Agents Every CX Leader Needs on their Team in 2026

Agentic AI Assistants

Your human agents, supercharged.

Give every human agent real-time guidance, instant response drafts, and the ability to take action.

Quiq AI Assistant providing real-time agent guidance on a customer's claim status inquiry, with steps to verify member eligibility, pull case details, locate prior auth form, and submit approval
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Uplevel every human agent, in every conversation, automatically.

Quiq AI Assistant supercharging a human agent's workflow with real-time article suggestions and response recommendations during a live customer conversation

Guidance in the moment, not after the fact

Give human agents real-time guidance and coaching during live customer conversations so they feel confident in every interaction.

Quiq AI Assistant taking autonomous action by submitting a claim approval for Claim #8842 after reviewing and confirming it meets all requirements

Actions, not just suggestions

AI Assistants take real action across your systems, such as submitting returns, updating accounts, and logging CRM entries, so your human agents can stay focused on the customer.

Quiq Claim Process Guide showing four steps: Confirm customer identity, Gather claim details, Review and validate the claim, and Process and communicate outcome

One platform for every agent

AI Assistants guide human agents with the same knowledge, Process Guides, and tools as your AI Agents, so customers always receive a consistent experience.

Real customers. Real results.

Learn how Molekule increased automated resolution from 40% to 60% with modern support–Customer Story cover

Learn how Molekule increased automated resolution from 40% to 60% with modern support

Read now ->

Make every agent as good as your best agent. 

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