New Guide:
7 AI Agents Every CX Leader Needs on their Team in 2026

Voice AI Agents

AI that sounds like your best agent.

Answer every call instantly with AI agents that follow your rules and stay on task. 

Quiq AI voice agent guiding a customer through filing an auto insurance claim, collecting incident details by voice and seamlessly switching to SMS to request a photo of the damaged bumper while staying on the call

Power your conversations with voice AI that sounds natural and resolves issues fast.

Quiq AI voice agent handling a natural customer service conversation, recognizing when a customer interrupts mid-response to provide their order number and immediately adapting to pull up their account

Built for real-world complexity

Handle interruptions, respond naturally, and track any conversation changes, while still getting to a fast resolution.

Quiq AI voice agent transitioning a spa booking conversation to a messaging payment request, showing a customer confirming two all-access spa passes and completing a $185 payment via saved credit card

Context that follows through

Carry the same context in each conversation, so customers can shift channels mid-call and never have to repeat what they already shared. 

Quiq AI agent workflow showing five sequential steps: Understand ask, Use Process Guide, Find knowledge, Verify response, and Send

Control you can see

Run every call on your rules, your policies, and your brand voice. See exactly how the AI reached each conclusion, with guardrails you configure.

Real customers. Real results.

How Today's Biggest Brands Launch AI Agents: A 5-Step Playbook for CX Leaders — eBook cover

Learn best practices from today's biggest brands

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Turn your voice channel into your best channel.

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