Omnichannel Conversational AI
One platform.
Every channel.
Quiq connects customers to your AI and human agents across every channel.
Pick up every phone call with Voice AI
Handle calls with natural conversation, take action, and escalate to a human agent when needed, with full context intact.
Clear high-volume queues with email
Read, triage, and respond to emails to close requests without agent involvement.
Upgrade your text channel with RCS Business Messaging
Send branded, interactive messages with images, buttons, and carousels, all verified so customers know it’s really you.
Deliver rich, native experiences with Apple Messages
Let users contact your brand directly from Safari, Maps, Search, and Siri, with secure payments and rich media built in.
Turn Facebook Messenger into a service and sales channel
Handle inbound questions with AI, escalate to human agents when needed, and re-engage customers already spending time on Facebook.
Support and sell your customers on Instagram
Give customers a direct line to your brand from their Instagram feed, with AI handling volume and agents stepping in for what matters most.
Serve a global audience on WhatsApp
With over two billion users worldwide, WhatsApp gives your team a familiar channel for support, sales, and service.
Reach customers proactively with Outbound SMS
Send appointment reminders, order updates, and alerts at scale, and let customers respond when it works for them.
Handle more on your website with Web Chat
Resolve customer questions before they become calls, and saves agents up to 20% of their response time.
Reach every customer with SMS
Text messages have near-universal reach. Use SMS for two-way support, proactive updates, and conversations that customers can pick up on their own time.
$7M
added revenue in just 9 months
Terminix struggled with high call center costs and inefficient customer outreach, especially during seasonal spikes. With Quiq, they automated scheduling and engagement, reducing costs while significantly increasing revenue.
