New Guide:
7 AI Agents Every CX Leader Needs on their Team in 2026

Agentic AI in Healthcare

AI agents that never put patients on hold.

Handle the high-volume questions with agentic AI so your staff can focus on patients.

Quiq agent workspace showing an AI Assistant suggestion panel at the bottom of a live customer conversation, providing real-time response recommendations to help agents reply faster and more accurately
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Deliver results for healthcare

Reduce administrative burden, resolve member inquiries faster, and keep patients engaged, with HIPAA-compliant agentic AI built for healthcare.

Reduce friction in the patient journey.

Give patients instant answers on appointments, benefits, and billing across any channel, so getting support feels as easy as the care itself.

Give teams more time back to care for what matters.

Automate intake, reminders, routing, and follow-ups so staff spend less time on administrative tasks and more time on the patients who need them most.

Keep patients engaged between visits.

Deliver proactive, personalized outreach based on patient needs and history, improving adherence, reducing missed appointments, and building a better care experience.

Built for every moment in the patient journey

Scale from basic questions to complex navigation with AI that handles your daily volume while maintaining the clinical accuracy and trust your organization demands.

Appointment scheduling

Let patients self-serve by showing real-time availability to book, reschedule, or confirm appointments.

Pre-visit intake

Collect intake forms and capture insurance cards via SMS or voice, push a complete record into your EHR. 

After-hours coverage

Answers non-urgent questions at any hour, so the morning call spike doesn’t grow overnight.

Billing and payments

Explain bills line by line and sends a secure payment link in the same conversation.

No-show prevention

Confirm appointments proactively with self-serve rescheduling – automatically offer slot to the wait list. 

The outcomes speak for themselves

Global brands trust Quiq to deliver faster resolution, with AI experiences that stay true to their brand.

Customer Story

How this mortgage servicer keeps loan officers compliant while reducing application drop-off

Quiq's Agentic AI Analyst automatically generating conversation metrics from a customer service chat, capturing reason for contact, topic, estimated CSAT score of 5/5, and estimated customer effort score of 1/5
Press Release

Quiq releases new agentic AI analyst

Blog

Voice AI vs IVR Systems: 7 Key Differences

Fast, accurate, HIPAA-compliant service at scale. See it in action.

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