New Guide:
7 AI Agents Every CX Leader Needs on their Team in 2026

Agentic AI in Healthcare

AI agents that handle patient experience with care.

Keep patients supported with a secure experience that handles the full journey, from benefits questions to every appointment after.

Quiq agent workspace showing an AI Assistant suggestion panel at the bottom of a live customer conversation, providing real-time response recommendations to help agents reply faster and more accurately
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Deliver results for healthcare

Reduce administrative burden, resolve member inquiries faster, and keep patients engaged, with HIPAA-compliant agentic AI built for healthcare.

Reduce friction in the patient journey.

Give patients instant answers on appointments, benefits, and billing across any channel, so getting support feels as easy as the care itself.

Give teams more time back to care for what matters.

Automate intake, reminders, routing, and follow-ups so staff spend less time on administrative tasks and more time on the patients who need them most.

Keep patients engaged between visits.

Deliver proactive, personalized outreach based on patient needs and history, improving adherence, reducing missed appointments, and building a better care experience.

Built for every moment in the patient journey

Scale from basic questions to complex navigation with AI that handles your daily volume while maintaining the clinical accuracy and trust your organization demands.

Appointment scheduling

Allow patients and members to book, reschedule, and confirm appointments instantly.

Coverage inquiries

Answer benefits questions, explain coverage details, and guide members through plan options.

Claims 

status

Give members instant visibility into claim status, explain billing statements, and guide them through payment options.

Authorization status

Provide real-time updates on prior authorization requests, help members understand next steps, and route complex cases.

Proactive member outreach

Reach members proactively with appointment reminders, open enrollment prompts, care gap alerts, and plan renewal notices.

Fast, accurate, HIPAA-compliant service at scale. See how it looks.

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