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About Max Fortis

Max is a product manager at Quiq, and has been working in the conversational AI and messaging space for the last half decade. Prior to joining Quiq, Max worked as both a product manager and UX designer at Snaps, an enterprise conversational AI company.
AI | 12 min read

Evolving the Voice AI Chatbot: From Bots to Voice AI Agents & Their Impact on CX Leaders

Channels | 6 min read

Email AI Webinar Recap: Quiq Announces AI for Email Responses, Triage, Insights & More

Channels | 7 min read

How to Automate Email for Customer Service - Complete Guide

Channels | 6 min read

6 Reasons Your Team Needs Email Automation for Customer Service

Channels | 4 min read

Google Business Messaging: How to Adapt & Alternatives

Channels | 7 min read

The Ultimate Guide to RCS Business Messaging

Channels | 8 min read

Google Business Messages: Meet Your Customers Where They’re At

Industries | 8 min read

4 Benefits of Using AI Assistants in the Retail Industry

Contact Centers | 8 min read

AI in Retail: 5 Ways Retailers Are Using AI Assistants

Channels | 6 min read

10 Benefits of Business Messaging for Customer Service

Channels | 8 min read

How to Create an Effective Business Text Messaging Strategy - The Ultimate Guide

Channels | 6 min read

Business Text Messaging Statistics You Need to Know

Channels | 9 min read

5 Ways to Reinforce Your Product Messaging

Channels | 6 min read

Using Outbound Messaging in Field Services (Ft. Terminix)

Channels | 4 min read

Is Live Chat Better than Form Filling?

Channels | 7 min read

Is Live Chat Right For Your Website? Use These Questions to Find Out…

Channels | 6 min read

How to Use Live Chat Throughout Your Customer Journey

Customer Service | 7 min read

5 Tips to Improve E-commerce Customer Service