“How long is a piece of string?” and “How much does Elevenlabs cost?” are two questions with the same answer: it depends. And while you can settle on any length of string you may need, figuring out Elevenlabs pricing plans is more important if you want to purchase it for your voice AI setup, creative needs or an API.
Today, we’ll show you exactly how much ElevenLabs costs and what you can expect for different use cases.
TL;DR
- ElevenLabs pricing is split across three product areas: ElevenCreative, ElevenAgents, and ElevenAPI.
- ElevenCreative is best for creators and content production teams that need voiceovers, dubbing, sound effects, and voice cloning for commercial purposes.
- ElevenAPI is built for developers who want to add speech, audio, dubbing, and voice features into their own products.
- ElevenAgents is the most relevant plan family for companies comparing ElevenLabs with Quiq because it covers conversational AI agents.
- ElevenLabs uses a mix of plan price, credits, included minutes, usage limits, and extra charges, which can make total costs harder to predict.
- Costs can grow beyond the listed subscription price through overage pricing, telephony charges, LLM usage, burst pricing, and higher volume needs.
- Quiq is the stronger choice for customer service teams that need a true conversational AI platform for voice, chat, messaging, escalation, reporting, and enterprise support. Also, we actually use ElevenLabs voices in our product.
If you’re looking for an enterprise-grade conversational AI agent platform with voice AI, book a free demo to find out what Quiq can do for you.
ElevenLabs has three pricing tiers
Depending on what you want to use ElevenLabs for, you can choose from:
- ElevenCreative
- ElevenAgents
- ElevenAPI
ElevenCreative is the content creation side of ElevenLabs, built for teams that need voiceovers, dubbing, audio editing, sound effects, and localized media. Its pricing model is mainly based on a subscription plan, with tiers that control usage limits, access to tools, and features such as voice cloning.
This is the plan family most relevant to creators making premium content, marketing teams, publishers, hobbyists creating projects and media companies that produce audio or video content regularly and don’t mind the usage-based pricing.
ElevenAgents is ElevenLabs’ product for building conversational voice agents that can speak with customers over phone, chat, email, WhatsApp, and other channels. Its pricing model is more usage-based because costs depend on call duration, agent type, and the volume of live conversations, although access still connects back to a subscription plan.
This option is more relevant for customer support and sales teams that want voice automation, but it can become harder to predict once usage, testing, and agent volume grow.
ElevenAPI gives developers access to ElevenLabs’ speech, audio, and voice generation models through an API rather than only through the main web app. Its pricing model is built around API usage, so teams pay based on the products and models they use, with options for pay-as-you-go and a subscription plan. This is usually the best fit for companies building voice features into their own products, including text to speech, speech to text, dubbing, and voice cloning.
| Product | Starting price | Best for |
| ElevenCreative | Starter, $6/month | Creators and content production teams that need voiceovers, dubbing, sound effects, music, and voice cloning for commercial purposes. |
| ElevenAgents | Starter, $6/month | Teams testing conversational AI agents for voice and chat, especially when they want multilingual support and low-latency customer interactions. |
| ElevenAPI | Starter, $6/month | Developers and product teams that want to add text to speech, speech to text, dubbing, and audio generation into their own apps. |
ElevenCreative pricing
ElevenCreative has six public pricing tiers, one free and five paid plans: Free, Starter, Creator, Pro, Scale, and Business. The pricing model is mostly credit-based, so each subscription plan includes a monthly credit allowance, and those credits are used when you generate speech or other audio.
ElevenLabs also lists an Enterprise option with custom pricing for teams that need more credits, more seats, custom SSO, priority support, and custom terms.
Free plan
The free tier costs $0 per month and includes 10k credits per month. It gives users access to core tools such as Text to Speech, Speech to Text, Sound Effects, Voice Design, Music, Productions, Image and Video, and three Studio projects. This plan is mainly for testing voice quality before choosing a paid subscription plan.
Starter
The Starter plan costs $6 per month and includes 30k credits per month. It adds a commercial license, instant voice cloning, 20 Studio projects, music commercial use, and Dubbing Studio. This is the first ElevenCreative plan that works for people who want to publish generated audio commercially, although it is still a light usage plan.
Creator
The Creator plan costs $22 per month, with ElevenLabs currently showing the first month at $11. It includes everything in Starter, plus professional voice cloning and additional credits, bringing the monthly allowance to 121k credits. This is where ElevenCreative starts to make more sense for regular creators who care about stronger voice quality and better custom voice output.
Pro
Pro costs $99 per month and includes 600k credits per month. It includes everything in Creator, plus 44.1 kHz PCM audio output via API and 192kbps quality audio. This plan is better for teams that need higher output quality, larger production volume, or API access for more serious audio projects.
Scale
The Scale plan costs $299 per month and includes 1.8M credits per month. It includes everything in Pro, plus three workspace seats, team collaboration, and three professional voice clones. This is the first plan that feels built for a team rather than one creator managing everything alone.
Business plan
The business plan costs $990 per month and includes 6M credits per month. It includes everything in Scale, plus low latency TTS as low as 5 cents per minute, 10 professional voice clones, and 10 workspace seats. This plan is aimed at larger teams with heavier production needs, more users, and a greater need for consistent voice quality across projects.
ElevenAgents pricing
The product supports voice and chat agents, multilingual support, knowledge bases, RAG, telephony, Text to Speech, and Speech to Text.
ElevenLabs positions the product around natural conversations in 70+ languages, low latency, tool connections, and support for use cases such as customer service, ecommerce, scheduling, and outbound sales.
The main thing to understand is that the plan price only tells part of the story. Each ElevenLabs plan includes a set number of call minutes, concurrent calls, and access to core agent features, but extra call minutes, text messages, burst pricing, LLM use, and telephony can add to the final cost. ElevenLabs says third-party LLM fees are deducted from ElevenLabs credits, while telephony provider costs are charged at cost.
Free
The Free plan costs $0 per month and includes 15 minutes of calls, 4 concurrent calls, a builder, knowledge base access, multilingual support, and a website widget. This is useful for testing conversational AI and seeing how ElevenLabs agents behave before paying for a larger plan.
It is not a serious production plan for customer support because 15 included minutes can disappear quickly once real users start interacting with the agent.
Starter
The Starter plan price is $6 per month and includes 75 minutes of calls, 6 concurrent calls, text messages, and a commercial license. It gives small teams more room to test conversational AI agents in public-facing use cases, but the included call volume is still limited.
Additional call minutes are listed at $0.080 per minute, text messages at $0.003 per message, and burst pricing at $0.160 per minute, so costs can scale beyond the base subscription.
Creator
Creator costs $22 per month, with ElevenLabs currently showing the first month at $11. It includes everything in Starter, plus 275 minutes of calls, 10 concurrent calls, and access to additional minutes.
For teams comparing an ElevenLabs plan against other voice AI platforms, this is where the pricing starts to look more practical for testing, but it is still closer to experimentation than a high-volume support setup.
Pro
Pro costs $99 per month and includes 1,238 minutes of calls and 20 concurrent calls. This is the first ElevenAgents tier that starts to make sense for a company testing voice agents with real customer traffic, especially where low latency and multilingual support are part of the use case.
The tradeoff is that the plan price still does not include everything a larger support team may care about, because LLM usage varies by model and is deducted from ElevenLabs credits, while telephony is charged separately at cost.
Scale
Scale costs $299 per month and includes 3,738 minutes of calls, 30 concurrent calls, and 3 workspace seats. It is built for heavier usage than Pro and gives teams more room to run conversational AI agents across customer conversations.
This is also where pricing questions become more important, because included minutes, concurrency, burst pricing, LLM usage, and telephony charges all affect the real monthly bill.
Business
Business costs $990 per month and includes 12,375 minutes of calls, 40 concurrent calls, 10 workspace seats, and 10 professional voice clones. This plan is the closest public ElevenAgents option for larger customer support operations that need more capacity, more team access, and stronger voice control.
Even here, companies still need to account for extra usage, external LLM charges, telephony costs, and whether annual billing changes the buying decision.
Enterprise
Enterprise uses custom pricing and adds elevated concurrency limits, custom terms, DPA and SLA support, BAAs for HIPAA customers, custom SSO, more seats and voices, priority support, and significant discounts at scale. This is the only ElevenAgents tier where volume discounts are clearly referenced, making it the most relevant option for large teams with heavy support volume.
It is also the plan most likely to overlap with platforms such as Quiq in enterprise buying conversations, since procurement, support coverage, security, and scale usually matter as much as the agent itself.
A key detail for buyers is that ElevenLabs subscriptions can be billed monthly or yearly, but the public page lists the main plan prices as monthly amounts.
ElevenLabs also says unused credits from a previous plan roll into the next billing cycle when you upgrade, while unused paid credits expire after a downgrade or cancellation moves the account back to the Free plan.
For teams comparing ElevenAgents with platforms like Quiq, the bigger question is not just whether the base plan is affordable, but how predictable the total cost stays once call volume, concurrent calls, telephony, LLM usage, and support needs grow.
ElevenAPI pricing
ElevenAPI is priced differently from a simple software subscription because teams can choose between a monthly plan and pay-as-you-go usage. The API page also breaks pricing down by product, including Text to Speech, Speech to Text, Speech Engine, Music, Voice Isolator, Voice Changer, Sound Effects, and Dubbing. In practice, this means ElevenAPI uses a credit-based pricing model for many use cases, while some products are charged by character, audio minute, call minute, or generation.
Free or Pay as you go
The Free or Pay-as-you-go option is the entry point for developers testing the ElevenLabs API. It includes usage-based billing, so teams can start without a larger subscription plan and pay for what they use across supported products and models. It is useful for testing text to speech, speech to text, audio processing, and other API features before moving to a paid tier.
Starter
Starter costs $6 per month and gives teams a larger included allowance than the free plan. For Text to Speech API, ElevenLabs lists 120,000 included Flash or Turbo characters and 60,000 included Multilingual v2 or v3 characters at this tier. This plan is mainly for smaller projects that need API access, basic testing, and better room to evaluate premium voice quality before spending more.
Creator
Creator costs $22 per month, with ElevenLabs currently showing the first month at $11. For Text to Speech API, it includes 440,000 Flash or Turbo characters and 220,000 Multilingual v2 or v3 characters, which makes it a more practical option for apps with regular usage. This is also where teams start getting enough capacity to judge voice quality and audio quality in real product conditions.
Pro
Pro costs $99 per month and includes much higher API usage allowances. For Text to Speech API, the plan includes 1,980,000 Flash or Turbo characters and 990,000 Multilingual v2 or v3 characters, plus larger included allowances across speech to text, Speech Engine, Music, and audio processing products. This plan is a better fit for companies producing high-quality audio at higher volume or testing voice features with real users.
Scale
Scale costs $299 per month and is built for teams with heavier API usage. For Text to Speech API, it includes 5,980,000 Flash or Turbo characters and 2,990,000 Multilingual v2 or v3 characters. It gives teams more room to support production usage, test multiple products, and manage larger audio quality requirements without jumping straight to enterprise pricing.
Business
Business costs $990 per month and is the highest public ElevenAPI plan. For Text to Speech API, it includes 19,800,000 Flash or Turbo characters and 9,900,000 Multilingual v2 or v3 characters, plus higher limits across other API products. This plan is aimed at companies with serious production usage, where high-quality audio, predictable capacity, and premium voice quality matter more than basic experimentation.
Enterprise
Enterprise is a custom plan for large organizations that need custom terms, SLAs, SSO, custom rate limits, SOC 2 compliance, MSAs, and dedicated support. This is the plan to look at when the public tiers do not provide enough capacity, governance, or support coverage. It is also the option most likely to fit teams that need more control over security, procurement, and production scale.
ElevenLabs says unused credits roll into the next billing cycle when you upgrade to a higher plan. If you downgrade or cancel, the previous plan stays active until the end of the current billing cycle, and unused paid credits expire after the account moves to the Free plan.
Why ElevenLabs pricing doesn’t make sense for a dedicated voice AI platform
ElevenLabs pricing makes sense when you look at the company as a broad audio platform. It covers voice generation, dubbing, speech-to-text, music, sound effects, creative production, APIs, and conversational agents. That range is useful for content production teams that need audio for commercial purposes, especially when voiceovers, localization, and creative assets are the main use case.
The problem starts when you evaluate ElevenLabs as a dedicated voice AI platform for customer conversations.
The pricing is split across plans, credits, included minutes, usage limits, and product categories. Some plans are built around a credit system. Others add call minutes, burst pricing, telephony costs, LLM charges, and overage pricing. That can work for experimentation, but it makes cost planning harder once a team starts handling real customer conversations at scale.
This is where the gap with a platform like Quiq becomes clearer. ElevenLabs is trying to serve creators, developers, media teams, and support teams from the same broader product family. As a result, the agentic AI features for voice can feel secondary compared to the company’s stronger creative audio products.
For customer service teams, voice AI is not just about how realistic the voice sounds. It needs conversation design, escalation logic, contact center integrations, reporting, testing, governance, human handoff, multilingual support, and reliable performance across live customer interactions. Those needs are harder to cover when voice agents are one part of a much larger audio toolset.
Quiq is built around conversational AI from the start. It gives teams a platform for AI agents across voice, chat, and messaging, with the controls, integrations, and enterprise support needed for real customer service operations. If your goal is just to generate audio, ElevenLabs is a good option. If your goal is to run customer conversations with AI, Quiq is the right choice.
Book a free demo to find out what Quiq can do for your customer experience.
