In-Person Event
Customer Connect Expo
Date:
April 16, 2025
Location:
Las Vegas, NV
The Leading Event for Contact Center and CX Visionaries
The Customer Connect Expo is a premier event dedicated to revolutionizing the customer experience and engagement landscape. Featuring industry-leading speakers, interactive workshops, and cutting-edge technology showcases, it offers unparalleled insights into the latest trends shaping customer interactions. This event is an invaluable opportunity for professionals to network, explore innovative solutions, and position their businesses for future success in a rapidly evolving market.
Stay tuned for details on where to join us for our session at the event!
Navigating Change: Ensuring Your Contact Center Teams Thrives with AI Agents
As AI agents are deployed on customer service channels, it’s essential to ensure your contact center organization is equipped to navigate the change. In this presentation, Quiq CXO Mike Zinne will share tips for integrating AI agents into your technology stack, ensuring seamless integration with existing systems and processes.
He will also provide guidance on managing stakeholders with competing priorities, a practical framework for getting internal teams excited about AI, and a new template for tracking performance. Don’t miss this opportunity to learn from someone who has guided dozens of enterprises through exciting and complex agentic AI implementations.
