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The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 9 min read

6 Questions to Ask Generative AI Vendors You’re Evaluating

With all the power exhibited by today’s large language models, many businesses are scrambling to leverage them in their ...
Channels | 7 min read

How to Deal with Angry Customers

Channels | 7 min read

Is Live Chat Right For Your Website? Use These Questions to Find Out…

AI | 6 min read

13 Easy Ways to Build Customer Rapport with Messaging

Channels | 6 min read

How to Provide Friendly Customer Service with Messaging

Contact Centers | 6 min read

Are You Tracking These 10 Help Desk Metrics?

Customer Service | 8 min read

7 Mistakes You’re Making in Customer Service

Channels | 6 min read

How to Use Live Chat Throughout Your Customer Journey

Customer Service | 7 min read

5 Tips to Improve E-commerce Customer Service

Channels | 6 min read

Do You Know Your Customer Churn Rate?

Customer Experience | 9 min read

How to Anticipate Customer Needs (With Examples)

Channels | 7 min read

Drive Satisfaction and Sales with Google Business Messaging

Channels | 8 min read

How Messaging Helps Hospitality Get Personal

AI | 8 min read

Comparing Live Chat and Chatbots

Customer Service | 8 min read

How To Add Digital Customer Service

Channels | 7 min read

How to Rewire Omnichannel Service with Messaging

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