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The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 9 min read

6 Questions to Ask Generative AI Vendors You’re Evaluating

With all the power exhibited by today’s large language models, many businesses are scrambling to leverage them in their ...
Customer Service | 7 min read

5 Tips to Improve E-commerce Customer Service

Channels | 6 min read

Do You Know Your Customer Churn Rate?

Customer Experience | 9 min read

How to Anticipate Customer Needs (With Examples)

Channels | 7 min read

Drive Satisfaction and Sales with Google Business Messaging

Channels | 8 min read

How Messaging Helps Hospitality Get Personal

AI | 8 min read

Comparing Live Chat and Chatbots

Customer Service | 8 min read

How To Add Digital Customer Service

Channels | 7 min read

How to Rewire Omnichannel Service with Messaging

News | 2 min read

Quiq Named to Inc. Magazine’s 2022 List of Best Workplaces

Customer Experience | 7 min read

Your Guide to Developing a Crisis Management Plan

Channels | 4 min read

Omni-Channel Customer Service

Channels | 6 min read

9 Ways to Reduce Customer Returns with Messaging

Channels | 6 min read

6 Ways to Improve Online Retail Customer Satisfaction with Messaging

Channels | 8 min read

How to Reduce Customer Acquisition Costs with Messaging

News | 2 min read

Quiq Announces $25million in Series C Funding

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