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The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 9 min read

6 Questions to Ask Generative AI Vendors You’re Evaluating

With all the power exhibited by today’s large language models, many businesses are scrambling to leverage them in their ...
Contact Centers | 8 min read

AI in Retail: 5 Ways Retailers Are Using AI Assistants

Customer Service | 3 min read

How Scoped AI Ensures Safety in Customer Service

Industries | 8 min read

What is an AI Assistant for Retail?

AI | 8 min read

Top 7 AI Trends For 2024

AI | 7 min read

Generative AI Privacy Concerns - Your Guide to the Current Landscape

AI | 6 min read

Moving from Natural Language Understanding (NLU) to Customer-Facing AI Assistants

AI | 7 min read

Reinforcement Learning from Human Feedback

AI | 10 min read

What are the Biggest Questions About AI?

AI | 7 min read

What is Sentiment Analysis? - Ultimate Guide

AI | 8 min read

How Large Language Models Have Evolved

AI | 8 min read

4 Benefits of Using Generative AI to Improve Customer Experiences

AI | 6 min read

Understanding the Risk of ChatGPT: What you Should Know

AI | 8 min read

The Ongoing Management of an LLM Assistant

AI | 8 min read

How Do You Train Your Agents in a ChatGPT World?

AI | 7 min read

How Can AI Make Agents More Efficient?

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