2026 Botpress Pricing: How Much Does it Really Cost

Botpress is one of the few AI chatbot tools that has publicly available pricing, and a free plan on top of that. If you’re looking to get started with agentic AI chatbots, it can be an attractive option with no strings attached. And if you’re looking to switch from another tool, Botpress can seemingly be cheaper.

The truth can be quite a bit different. This is why we’re giving you a clear overview of Botpress pricing plans, with the fine print and things you can’t find on their pricing page.

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Botpress has a free plan and three paid plans

You can get started completely free with Botpress AI agents, with no financial commitment. This makes it a unicorn in the AI chatbot world, but it’s very common in simple self-service SMB offerings. The free plan has strict limitations, though, but more on that in a second.

You can purchase each Botpress plan with monthly or annual billing, and the latter will save you 20% on your plan price. However, this is only the basic package. All plans are pay as you go, which means that once you hit the usage limits in a plan, you’ll be charged for new conversations.

Here’s how that works.

The free plan truly is free

This is what you get with the free plan:

• 100 conversations
• AI usage included (something called AI spend, which we’ll clarify in a second)
• 1 seat
• 3 AI agents
• Botpress Desk (AI help desk for support teams)
• Botpress Studio + ADK (visual studio, worfklow builder and code-first developer toolkit)
• Help Center as your only direct line of support from Botpress
• Community support in a Discord community

This is enough to test Botpress out, but it barely scratches the surface for large organizations that need live chat support at scale. The problem is twofold.

First, 100 conversations might last you half an hour at best in enterprise deployments. Second, the cost of initial setup in terms of time is not worth it if you only intend to use the free plan.

In other words, there is practically no audience that would find this plan useful, aside from those who need AI chat for their hobby projects. No matter the size of your company, you’ll blow through 100 conversations quickly, and then you’ll be forced to upgrade.

The Plus plan starts at $150/month

This is when paying annually. If you want to pay month over month, the cost is $189/month. The biggest change compared to the free plan is that you get 250 conversations per month. You can purchase packs of additional conversations at $65 for 100 conversations.

Here’s what you get:

• AI usage included
• 3 seats
• Unlimited AI agents
• Botpress Desk
• Botpress Studio + ADK
• WhatsApp channel
• Whitelabel webchat (remove the Botpress branding)
• Help Center + custom domain
• Technical support via live chat

While this is pretty affordable, the price tag isn’t reflective of what you get. You may quickly go through 250 conversations, and at $65 for each pack of 100, you can quickly find yourself paying thousands for this plan. And at this point, you might as well go for a different, enterprise-level AI agent.

One of the biggest changes is the live chat support, so you can talk to a human being in case you get stuck. However, you still can’t give them a call.

The Team plan is $750/month with annual billing

If you pay monthly, this is $939/month. You get 1,500 conversations, and additional conversation packs can be purchased at $50 for a pack of 100.

These are the features you get:

• AI usage included
• Unlimited seats
• Teams, routing & role-based access control
• Team analytics (basic analytics for assessing agent and team performance)
• Real-time collaboration (multiple people can work at the same time in the Studio)

This is a decent volume of conversations for small teams and even some mid-sized businesses, but it won’t be enough for enterprise customers.

Botpress Enterprise has custom pricing

Botpress’ enterprise offer brings you on the same level of their true enterprise competitors. There are no details on the conversation volume or specific prices, but these are the features you get:

• Voice channel
• Dedicated support
• Direct access to a Botpress support engineer for your team.
• SLA & security review
• Custom storage

The biggest issue with this plan is that it’s the only one that introduces voice AI into the mix, so smaller businesses can’t even try this feature at a lower capacity.

AI Spend vs AI Credits

These terms are used interchangeably in Botpress pricing documentation, but they are different.

AI Credit is the free monthly amount Botpress gives you. On the pricing page, Botpress says every workspace gets $5 USD per month for AI token usage. That credit is specifically for AI token consumption.

AI Spend is the broader paid budget for AI usage. Botpress describes it as the budget you allocate for your bot’s LLM usage, charged at provider cost without markup.

So the simple version is:

The important fine print is that once the $5 AI Spend credit is used up, Botpress says you need to increase your AI Spend limit for your bot or Studio to keep doing AI-based actions that month. Anything above $5 gets charged to the workspace credit card.

Also, AI tokens are used not just in live bot conversations, but also while building and testing. Botpress lists examples like knowledge base ingestion and answering, translations, summaries, AI Task cards, website indexing, searchable table columns, and emulator testing.

One more thing to watch: Botpress says there is currently no reliable way to accurately estimate AI Spend, which makes this harder to forecast before you launch.

What you should really know about Botpress pricing

Botpress looks simple at first because the pricing page shows clear plan prices. But the number you see on the plan page is not always the number you should expect on your invoice.

The main issue is usage. Your monthly cost can change depending on conversation volume, AI usage, storage, extra seats, extra bots, and add-ons. That makes Botpress harder to budget for than tools with predictable pricing.

AI Spend is the biggest thing to understand here. It covers the LLM usage behind your bot, and that usage can happen in more places than you might expect. It is not just customer conversations. It can also include testing, building, summaries, translations, knowledge base work, AI tasks, and other setup activities. AI tokens can be used both in live conversations and while building or testing the bot.

That means you may not know what your next invoice will look like until the usage has already happened. A quiet month could stay close to the base plan. A busy month, a large knowledge base update, or heavy testing before launch could push the bill higher.

There are also practical limits to think about. If you need human-in-the-loop support, more teammates, several bots, or larger storage limits, the base plan may not be enough for long. Once you add extra capacity, the price can move away from the neat monthly number shown on the pricing page.

Enterprise plans may make more sense for larger companies because they can include custom limits, support, security reviews, and more hands-on help. But that also means you are no longer looking at simple public pricing. You need to speak with sales, explain your expected usage, and get the details in writing.

The same applies to ongoing maintenance. Botpress can require regular updates, testing, knowledge base improvements, and performance checks. If your team does not handle that internally, you may need paid support or a managed setup.

So the real takeaway is this: Botpress can be affordable at the start, but it is not always easy to forecast. Before buying, ask exactly what counts toward billing, how AI usage is measured, what happens when you hit limits, and whether you can set hard caps to avoid surprise charges.

Botpress pricing plans vs. the competition

The main difference is that Botpress gives you public plan prices, while many competitors either use custom pricing or usage-based pricing that depends on conversations, credits, model usage, or deployment needs.

Voiceflow does not show simple self-serve plan pricing for business use on its current pricing page. Instead, it pushes teams toward demo-based pricing, with features such as agent design, testing, deployment, real-time observability, team roles, and access to major model providers. Compared with Botpress, Voiceflow may be stronger for teams that care about visual collaboration and better analytics, but it is harder to compare line by line without talking to sales.

Rasa has a clear free entry point. Its Developer Edition is free and can be used locally or in production, with one bot per company and up to 1,000 external conversations per month or 100 internal conversations per month. Enterprise pricing is custom. Rasa can be a better fit for developer-led teams building complex workflows, but the real cost usually comes from setup, engineering time, and ongoing maintenance.

Microsoft Copilot Studio costs $200 per month for 25,000 Copilot Credits, with pay-as-you-go also available. It can be cost-effective for companies already using Microsoft 365, Teams, Power Platform, Dynamics, or Azure. The catch is that credit usage varies by action, so the monthly cost can still become harder to forecast as usage grows.

Dialogflow CX is also usage-based. Google offers $600 in Flow credits and $1,000 in Playbook credits for new users, but long-term pricing depends on how your agent is built and what features it uses. It can be flexible for technical teams, but costs are not as easy to understand as a flat monthly subscription.

Ada and Kore.ai are harder to compare because they use custom enterprise pricing. They are usually stronger for large support teams that need governance, security, integrations, and enterprise plans, but they are not ideal if you want clear public pricing before a sales call.

Why Quiq is the better value for money

Botpress’ lower monthly plan can look attractive until you factor in usage spikes, add-ons, support, implementation, voice, analytics, and the internal work needed to keep everything running, which is where Quiq comes in.

While Botpress is aimed at SMBs, Quiq helps enterprise-level businesses improve customer experience with the help of AI.

Quiq provides an agentic AI agent platform and is built for companies that need reliable resolution at scale, not just a bot that answers simple questions. The pricing is usage-based, with annual contracts tied to conversation volume, automated resolutions, and premium features such as real-time translation and Conversation Analysts. 

Typical proof of concept investments range from $40,000 to $75,000 annually, while full adoption usually sits in the low six figures to seven figures, depending on volume and features.

That may sound higher than Botpress at first, but that’s because Quiq goes far beyond what Botpress has to offer.

But Quiq includes the kind of enterprise value that usually becomes expensive elsewhere, such as dedicated implementation teams, AI engineers, customer success support, account management, training, and ongoing optimization, so even non-technical teams can get started fairly quickly.

The bigger value is in outcomes. Quiq is built around AI Agents, AI Assistants, AI Services, and AI Conversation Analysts, so it supports an enterprise digital contact center with AI Assistants, extensible AI workflows, all built on a shared platform. 

It also includes verified safety, transparent AI logic, continuous context across AI, humans, and channels, plus automated quality management across 100% of conversations.

So, while Botpress can make sense for small teams testing chatbots, Quiq is best for enterprise teams that care about delivering real, predictable outcomes. You are paying for a platform, a services team, safety controls, analytics, and support from people who know enterprise CX. That makes the investment easier to justify when customer experience, resolution rates, and brand trust are on the line.

Book a free demo to find out how Quiq can help you improve your customer experience, no matter the scale.