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WhatsApp for Business

Meet customers where they are: WhatsApp

WhatsApp’s business API makes it easy for you to connect with customers everywhere on a platform they love. 

WhatsApp Business opt-in prompt showing a flight boarding pass with QR code and departure times, asking a customer to subscribe to reservation updates via WhatsApp
Panasonic logo in blueLululemon logo
WhatsApp chats inbox on a smartphone showing business conversations with brands including KLM, Weekenders, Premiere Retail, and Uber, surrounded by customer profile photos representing WhatsApp Business messaging at scale

What's up with WhatsApp?

WhatsApp is a messaging, voice, and video app with over 2 billion users worldwide that’s gained popularity with large, international brands. 

WhatsApp business message showing a product image of a green hardshell suitcase with an automated order delivery notification and tracking link from Premiere Retail

An API intended for scale

WhatsApp’s business API which is a programmatic language interface that allows your business to reach more prospects and customers in more places. 

Verified WhatsApp Business profile for Premiere Retail showing a green checkmark, retail and e-commerce category, customer support email, and website URL on a mobile phone screen

Meet customers where they are

Create a WhatsApp business profile to help customers find your website, contact info, and other important information; Quiq can help you manage it. 

Diagram showing Quiq's WhatsApp Business integration routing customer messages from multiple users through a single WhatsApp channel to a brand's customer service team

Let Quiq host it for you

Partner with Quiq to host the WhatsApp API for your business and get you set up. 

Quiq omnichannel customer service platform displaying an active WhatsApp conversation alongside other messaging channels including Apple Messages for Business, Instagram, Webchat, and Facebook Messenger

All your channels in one place

Add WhatsApp to Quiq’s Digital Contact Center and benefit from AI Assistants and AI-powered workflows. 

Real customers. Real results.

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Ready to meet customers on WhatsApp? 

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Frequently Asked Questions (FAQs)