Agentic AI in Travel and Hospitality
AI agents that deliver the guest experience your brand promises.
Keep guests loyal with a seamless, on-brand experience, from initial booking to every trip that follows.
Deliver results for travel and hospitality
Increase booking conversion, handle inquiries, and keep guests coming back, with agentic AI built for the demands of high-volume travel and hospitality.
Build the loyalty that brings guests back.
Deliver consistent, on-brand service on any channel, so guests get the same quality experience every time.
Turn every interaction into a revenue opportunity.
Engage guests at the right moment with personalized offers that increase revenue per booking without adding agent effort.
Cut cost per interaction without cutting corners.
Shift volume from live phone support to agentic and digital channels, so peak travel season no longer means peak hiring.
Built for every moment of the guest journey
From the first booking question to the post-travel follow-up, handle every interaction at scale, without losing the experience your brand has built.
Booking and Reservation
Guide travelers through booking options, confirm reservations, and allow instant modifications across any channel.
Rebooking
Surface alternatives, confirm new reservations, and keep guests informed in real time.
Traveler Requests
Handle early check-in requests, room preferences, and on-property inquiries before guests arrive and during their stay.
Loyalty Management
Empower guests to check balances, redeem points, manage preferences, and receive personalized upgrade offers.
Group and Event Booking
Gather requirements for weddings, meetings, and group travel and route qualified leads directly to your sales team.
Built for every moment of the guest journey
From the first booking question to the post-travel follow-up, handle every interaction at scale, without losing the experience your brand has built.
Booking and Reservation
Guide travelers through booking options, confirm reservations, and allow instant modifications across any channel.
Rebooking
Surface alternatives, confirm new reservations, and keep guests informed in real time.
Traveler Requests
Handle early check-in requests, room preferences, and on-property inquiries before guests arrive and during their stay.
Loyalty Management
Empower guests to check balances, redeem points, manage preferences, and receive personalized upgrade offers.
Group and Event Booking
Gather requirements for weddings, meetings, and group travel and route qualified leads directly to your sales team.
10+
languages supported by a single AI Agent
To support global guests while maintaining strict data security, Accor Hotels used Quiq to deploy multilingual AI agents (including Arabic) on their own proprietary LLM. The result: a secure multilingual guest journey and doubled intent-to-book rates.
