Quiq Compose: Learning the Language of your Contact Center

Hi! I’m Kyle, Head of AI Engineering at Quiq, and I’m excited to share our latest product with y...

Using AI to Streamline Messaging

Conversational AI typically refers to leveraging bots to satisfy your customers while scaling your c...

Improve Average Handle Time Using This Key Metric

The way customers can contact companies has multiplied over the years, which has changed the way con...