Welcoming Jen Grant to Quiq — It’s Time to Amplify Our Story

This is a big moment for Quiq.

When I started this company in Montana, I had a simple goal: to help brands connect with their customers in a way that feels natural, personal, and effortless. Over the years, we’ve grown into a trusted partner for some of the world’s most recognizable brands—Spirit Airlines, Roku, Panasonic—helping them serve their customers with AI that’s reliable, safe, and grounded in their unique brand voice.

Today, I’m thrilled to share that Jen Grant has joined Quiq as our Chief Marketing Officer.

Jen’s reputation precedes her. With leadership roles at Google, Box, and Elastic, she’s built a career on helping companies tell their stories with clarity and authenticity. But what really stood out to me when we first met was her passion for substance over hype. She’s not interested in flashy demos or empty promises—she’s here to help us show the world what’s real.

And what’s real is this: Quiq is at an inflection point. We’re not just talking about AI; we’re delivering high quality customer experiences at scale. Our platform is live, in production, and trusted by global brands to handle millions of customer interactions. No AI hype, just real world successes.

Jen’s role is critical as we enter this next chapter. She’ll help us share the stories of our customers’ successes, like how Roku chose Quiq because our platform offered best in class control and observability. She’ll help us show the market how our AI decisions are always grounded in trusted data, giving enterprises the confidence to deploy AI without compromising their brand.

Most importantly, Jen will help us communicate what makes Quiq different. At the end of the day, this is about trust as much as it is about technology. It’s about being the partner that enterprises can rely on to navigate the complexities of deploying AI safely.

I couldn’t be prouder of how far we’ve come, and I’m even more excited about where we’re headed. With Jen on board, we’re ready to help more companies experience the transformative power of Quiq.

If you’re curious about how we’re helping brands like Spirit Airlines and Panasonic scale their customer interactions with confidence, I invite you to read the full press release.

Here’s to the next chapter.

— Mike

Author

  • Mike Myer

    Before founding Quiq, Mike was Chief Product Officer & VP of Engineering at Dataminr, a startup that analyzes all of the world’s tweets in real-time and detects breaking information ahead of any other source.

    Mike has deep expertise in customer service software having previously built the RightNow Customer Experience solution used by many of the world’s largest consumer brands to deliver exceptional interactions. RightNow went public in 2004 and was acquired by Oracle for $1.5B in 2011. Mike led Engineering the entire time RightNow was a standalone company and later managed a team of nearly 500 at Oracle responsible for Service Cloud.

    Before RightNow, Mike held various software development and architect roles at AT&T/Lucent/Bell Labs Research. Mike has earned BS and MS degrees in CS from Rutgers University.

    Mike splits his time between two of the best (and most opposite!) places: Bozeman, Montana and New York City.

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