This customer service messaging infographic was developed from the results of a Quiq partnered 2017 U.S. research study with Market Strategies International to understand consumer’s interest, preference, and demand for using Messaging to engage with Customer Service organizations.
Customer Service Messaging Infographic
![Infographic: Customer preference for messaging](https://quiq.com/wp-content/uploads/2017/05/Card-Infographic-334x218-1.png)