Instagram Messaging for Business
Meet customers where they are: Instagram
Instagram Messaging for Business makes it easy for you to connect with customers everywhere on a platform they love.
Meet customers where they are
Your target audience is on Instagram discovering brands, shopping, and buying. The Instagram messaging API makes managing high volumes of customer messages easier—so you can turn conversations into the outcomes that matter for your business.
Increase efficiency with automation
Adding a Quiq AI agent to the Instagram messaging API means it’s even easier to set up AI responses to repetitive questions—cutting down inbound volume to your human agents.
Earn loyalty with guided shopping experiences
Be ready to drive revenue when customers DM your brand and ask questions about your products or services. And partner with Quiq to ensure you’ve optimized related API features to create the very best customer experience.
Control your brand with replies done right
Whether someone posts a negative comment, asks a product question, or simply shows some brand love on your Stories, Quiq helps you make the most of 1:1 conversations.
All your channels in one place
Add Instagram Messaging for Business to Quiq’s Digital Contact Center and benefit from AI Assistants and AI-powered workflows.
Real customers. Real results.
How Today’s Biggest Brands Launch AI Agents: A 5-Step Playbook for CX Leaders
Ready to engage with customers on Instagram?
Frequently Asked Questions (FAQs)
What is Quiq's pricing model?
Quiq uses a usage-based pricing model that aligns cost with the value you receive. You pay for the conversations you actually use, rather than paying for seats or feature tiers you might not need.
This approach gives you control and predictability. You can forecast costs based on your conversation volume. There’s no vendor negotiation about what counts as a “good outcome,” and no confusion about whether a particular interaction qualifies for billing.Why is usage-based pricing better than outcome or resolution-based pricing models?
Usage-based pricing gives you transparency and control from day one. With outcome-based or resolution-based models, you’re often stuck negotiating what counts as a “successful outcome”—which can create friction with your vendor and make it nearly impossible to forecast your actual costs, even months after implementation.
With usage-based pricing, there’s no ambiguity about what qualifies. No surprise bills because the vendor decides to change definitions. Just straightforward pricing that scales with your business and puts you in control of your budget.
Does Quiq offer professional managed services?
Yes. While optional at additional cost, our Professional Managed Services team can take care of everything for you—your whole AI build—or integrate partially with your own team to complement the workload.