Please accept marketing-cookies to watch this video.

Interested in learning more? Check out our Generative AI Resource hub for AI education and more information about how Quiq is harnessing the power of Large Language Models.
Explore AI

If you want to learn more about how you can benefit from the next generation of AI that’s tailored to your business, industry, and specific needs, reach out to our team.

Get personalized demo

Read our latest articles on AI

Your Boss Wants to Use ChatGPT. Here are the Risks She Should Address First.
OpenAI’s ChatGPT burst onto the scene less than a year ago and has already seen use in marketing, ...
What’s the Ongoing Management of an LLM Assistant Like?
Technologies like large language models (LLMs) are amazing at rapidly generating polite text that he...
How Do You Train Your Agents in a ChatGPT World?
There’s long been an interest in using AI for educational purposes. Technologist Danny Hillis has ...
How Can AI Make Agents More Efficient?
From the invention of writing to quantum computing, emerging technologies have always had a profound...
The Pros and Cons of Using ChatGPT for Agents vs. Customers
If you’re a contact center manager who has been impressed with ChatGPT and everything it makes pos...
Navigating the Sea of AI: Let’s Compare Current LLMs
From ChatGPT and Bard to BLOOM and Claude, there is now a veritable ocean of different large languag...
Contact Center Managers: What Do LLMs Mean For You?
Whether it’s quantum computing, the blockchain, or generative AI, whenever a promising new technol...
Scoped AI and Large Language Models: Revolutionizing Modern Customer Service
AI chat applications powered by Large Language Models (LLMs) have helped us reimagine what is possib...
6 Ways ChatGPT is Changing Customer Service
Now that we’ve all seen what ChatGPT can do, it’s natural to begin casting about for ways to put...
Exploring Cutting-Edge Research in Large Language Models and Generative AI
By the calendar, ChatGPT was released just a few months ago. But subjectively, it feels as though 60...
How to Measure the Quality of Generated Text and Evaluate Model Performance
Machine learning is an incredibly powerful technology. That’s why it’s being used in everything ...
How to Get the Most out of Your NLP Models with Preprocessing
Along with computer vision, natural language processing (NLP) is one of the great triumphs of modern...
What Is Transfer Learning? – The Role of Transfer Learning in Building Powerful Gene...
Machine learning is hard work. Sure, it only takes a few minutes to knock out a simple tutorial wher...
How Generative AI is Supercharging Contact Center Agents
If you’re reading this, you’ve probably had a chance to play around with ChatGPT or one of the o...
A Guide to Fine-Tuning Pretrained Language Models for Specific Use Cases
Over the past half-year, large language models (LLMs) like ChatGPT have proven remarkably useful for...
Brand Voice And Tone Building With Prompt Engineering
Artificial intelligence tools like ChatGPT are changing the way strategists are building their brand...
LLMs For the Enterprise: How to Protect Brand Safety While Building Your Brand Persona
It’s long been clear that advances in artificial intelligence change how businesses operate. Wheth...
Semi-Supervised Learning Explained (With Examples)
From movie recommendations to chatbots as customer service reps, it seems like machine learning (ML)...