About The Quiq Team
7 Reasons Why Customers Want to Text You
If you’re old enough, you may remember a time when everyone wasn’t on their phones every waking...
How Does Data Impact Optimal AI Performance in CX? We Break It Down.
Many customer experience leaders are considering how generative AI might impact their businesses. Na...
Does Quiq Train Models on Your Data? No (And Here’s Why.)
Customer experience directors tend to have a lot of...
Does GenAI Leak Your Sensitive Data? Exposing Common AI Misconceptions (Part Three)
This is the final post in a three-part series clarifying the biggest misconceptions holding CX l...
Will GenAI Hallucinate and Hurt Your Brand? Exposing Common AI Misconceptions (Part Two)
This is the second post in a three-part series clarifying the biggest misconceptions holding CX...
Is Your CX Data Good Enough for GenAI? Exposing Common AI Misconceptions (Part One)
If you’re feeling unprepared for the impact of generative artificial intelligence (GenAI), you’r...
Everything You Need To Know About The Role Of Vector Databases In AI for CX
All businesses are influenced by the emergence of new technologies, and contact centers are no diffe...
4 Reasons Why Every Hotel Needs an AI Assistant
Artificial intelligence (AI) has been all the rage for the past year, owing to its remarkable abilit...
6 Amazing Examples of how AI is Changing Hospitality
Recent advances in AI are poised to bring many changes. Though we’re still in the early days of se...
WhatsApp Business: A Guide for Contact Center Managers
In today's digital era, businesses continually seek innovative ways to connect with their customers,...
Leveraging Agent Insights to Boost Efficiency and Performance
In the ever-evolving customer service landscape, the role of contact center agents cannot be oversta...
6 Questions to Ask Generative AI Vendors You’re Evaluating
With all the power exhibited by today’s large language models, many businesses are scrambling to l...
Your Guide to Trust and Transparency in the Age of AI
Over the last few years, AI has really come into its own. ChatGPT and similar...
LLM-Powered AI Assistants for Hotels - Ultimate Guide
New technologies have always been disruptive, supercharging those firms that embrace it and requirin...
AI Translation for Global Brands
AI is already having a dramatic impact on various kinds of work, in places like...
Top 5 Benefits of AI for Hospitality
As an industry, hospitality is aimed squarely at meeting customer needs. Whether it’s a businesswo...