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About Lauren Winder

Lauren Winder is an accomplished writer, editor, and content strategist. She holds a BA in English Literature from UC Berkeley and is based in Eugene, Oregon.
Customer Experience | 7 min read

Sierra AI Pricing: How Much Does it Cost in 2026?

Customer Experience | 15 min read

8 Best Sierra AI Competitors for Conversational AI

AI | 10 min read

Generative AI in Travel: Benefits, Considerations & Use Cases

Channels | 11 min read

8 Customer Retention Strategies That Work

Customer Experience | 11 min read

How to Anticipate Customer Needs: Benefits & Tips

AI | 15 min read

The 12 Most Asked Questions About AI

AI | 5 min read

Agentic AI: Tangible Use Cases to Bring the Art of the Possible to Life

AI | 3 min read

Key Questions to Anticipate from Stakeholders About the AI Impact on Business

AI | 8 min read

AI Change Management: A Guide to Successful Agentic AI Adoption in CX

News | 4 min read

Press Release: Quiq Raises $25 Million Series C Funding Led by Baird Capital

Channels | 2 min read

Quiq Earns 3 Capterra “Best” Badges

News | < 1 ”minute”

Forrester Webinar: Connecting with Customers Through Messaging and Bots

News | < 1 ”minute”

Apple’s Business Chat Signs Up Five More Brands, More Tech Platforms

News | < 1 ”minute”

How Messaging Transforms Customer Service And Support: A Visit With Bozeman Startup Quiq

Customer Service | < 1 ”minute”

Impact: Best Practices for Getting Started with Conversational Marketing & Sales

News | < 1 ”minute”

CCW Special Report on Messaging

Channels | < 1 ”minute”

BizReport: Top 5 Tips to Improve Social Customer Service