Join Quiq’s VP of Product Marketing & Strategy, Thomas Kuruvilla and Head of Solutions Consulting, Greg Dreyfus as they dive into how Quiq applies the latest AI to email. Together, they’ll discuss:
- What the opportunities & challenges are: Discover the business and customer benefits of integrating AI with your email management platform—like improved ticket routing, increased CSAT, and agent efficiency.
- How it works and show you firsthand: Watch Quiq demo how to infuse AI into your email workflow, with improved case identification, generative customer responses, agent assist and developing insights to better handle your back log.
- How Email AI fits into the overall CX strategy: How businesses can start their journey with email and easily extend to digital and voice using the Quiq platform.
Watch our webinar on demand to learn all this and more!
On-Demand Webinar
Introducing Email AI: How to Slash High Volumes While Improving CSAT
Discover how Quiq's customer AI assistants help you drive a seamless CX journey.
Read our latest articles on AI
From full-bore automation to multilingual speech and more, AI is already changing the way customer s...
Large Language Models play a pivotal role in automating conversations, enhancing customer experience...
Chatbots have become a staple in customer service for brands across the world. This is why eight out...
As the founder of Quiq and a veteran in the CX technology space, I recently had the pleasure of join...
As author, speaker, and customer experience expert Dan Gingiss wrote in his book The Experience Make...
Voice AI has come a long way from its humble beginnings, evolving into a powerful tool that’s resh...
A well-known furniture brand faced a significant challenge in enhancing their customer experience (C...
For all their amazing capabilities, LLMs have a fundamental weakness: they can’t actually do anyth...
When integrating Large Language Models (LLMs) into applications, you can’t afford to treat them li...
It’s hard to imagine an application, website or workflow that wouldn’t benefit in some way from ...
From ChatGPT and Bard to BLOOM and Claude, there is a veritable ocean of current LLMs (large languag...
Large language models hold a lot of power to improve your customer experience and make your agents m...
We recently hosted a webinar all about how CX leaders can go beyond the hype surrounding GenAI, sift...
Many customer experience leaders are considering how generative AI might impact their businesses. Na...
Customer experience directors tend to have a lot of questions about AI, especially as it becomes mor...
This is the final post in a three-part series clarifying the biggest misconceptions holding CX leade...
This is the second post in a three-part series clarifying the biggest misconceptions holding CX lead...
If you’re feeling unprepared for the impact of generative artificial intelligence (GenAI), you’r...