Agentic AI is transforming CX — but with new tech, vague vendor claims, and no clear standards, choosing the right solution can be overwhelming. This complete buyer’s kit is your shortcut to clarity, confidence, and faster results. Built for CX leaders, it delivers a curated set of tools and resources to help you evaluate platforms, make the right choice, and implement with impact. You’ll learn about:
- 11 real-world examples of agentic AI creating measurable CX success
- Proven frameworks to identify high-impact use cases tailored to your business
- Step-by-step checklists & RFP templates with 30+ smart questions to streamline vendor selection
- Quick-start glossary & red flag indicators to decode vendor language and spot hype
- Implementation and change management guides to align your team, prep your data, and accelerate time-to-value
- And more!