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Quiq Videos

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video library.

Deep-dive product demos, on-demand customer conversations, and messaging channel overviews are just the start.

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How Quiq Powers the Ultimate Channel Trifecta for Seamless Customer Journeys

How Quiq Powers the Ultimate Channel Trifecta for Seamless Customer Journeys

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Embracing the Customer Journey of the Future: What It Will Take to Thrive in 2025 (and Beyond)

Embracing the Customer Journey of the Future: What It Will Take to Thrive in 2025 (and Beyond)

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Agent Insights - Modern Contact Center Analytics for your Agents
demo

Agent Insights - Modern Contact Center Analytics for your Agents

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Assistant Goals - Measure what matters for your AI Assistants
demo

Assistant Goals - Measure what matters for your AI Assistants

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Queue Insights - Manage your workforce in an async world
demo

Queue Insights - Manage your workforce in an async world

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Funnels - Understand every step of your customer journey
demo

Funnels - Understand every step of your customer journey

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AI Studio walkthrough
Demo

AI Studio walkthrough

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Introducing Email AI: How to Slash High Volumes While Improving CSAT
Webinar

Introducing Email AI: How to Slash High Volumes While Improving CSAT

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Agent Assist – Suggested responses, agent coaching, & process automation
Demo

Agent Assist – Suggested responses, agent coaching, & process automation

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Email AI - Sensitive topic categorization & routing for email
Demo

Email AI - Sensitive topic categorization & routing for email

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Email AI - Generative AI for Email
Demo

Email AI - Generative AI for Email

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Multimodal Voice AI – Image processing, appointment scheduling, & seamless escalation
demo

Multimodal Voice AI – Image processing, appointment scheduling, & seamless escalation

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Multimodal Voice AI – Order management & seamless payment
demo

Multimodal Voice AI – Order management & seamless payment

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How CX Leaders Can Go Beyond the Hype and Start Driving Real Value with GenAI
webinar

How CX Leaders Can Go Beyond the Hype and Start Driving Real Value with GenAI

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How Quiq protects your brand reputation

How Quiq protects your brand reputation

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Introducing Voice AI: Revolutionizing Phone-Based Customer Support with Multimodal AI-Powered Conversations
webinar

Introducing Voice AI: Revolutionizing Phone-Based Customer Support with Multimodal AI-Powered Conversations

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Safe & secure enterprise CX in the age of AI
webinar

Safe & secure enterprise CX in the age of AI

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Generative AI in production: LOOP’S success story
webinar

Generative AI in production: LOOP’S success story

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LLM Powered AI Assistant

LLM Powered AI Assistant

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AI: Build vs. buy? Don’t get trapped by this false dilemma.
webinar

AI: Build vs. buy? Don’t get trapped by this false dilemma.

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LLM-Powered Assistant Success Story: LOOP Insurance
webinar

LLM-Powered Assistant Success Story: LOOP Insurance

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Unleashing the power of AI in CX: Discover Quiq's customer and agent AI assistant solutions
webinar

Unleashing the power of AI in CX: Discover Quiq's customer and agent AI assistant solutions

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Build vs Buy your LLM Assistant

Build vs Buy your LLM Assistant

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The Risks and Limitations of LLMs

The Risks and Limitations of LLMs

ChatGPT has risks, but LLM use in customer service is different.
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What is Generative AI

What is Generative AI

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How improving CX increases customer loyalty
webinar

How improving CX increases customer loyalty

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How Terminix generated $7M in ROI in 9 months

How Terminix generated $7M in ROI in 9 months

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How to stand out with Google's Business Messages

How to stand out with Google's Business Messages

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What's possible with Instagram and WhatsApp?

What's possible with Instagram and WhatsApp?

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Why is Facebook Messenger still relevant for retail brands

Why is Facebook Messenger still relevant for retail brands

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Customer Spotlight: Blue Nile

Customer Spotlight: Blue Nile

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A Vision for AI in Customer Support

A Vision for AI in Customer Support

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LLMs - What are they and what is Quiq doing uniquely with them?

LLMs - What are they and what is Quiq doing uniquely with them?

Learn about the latest AI and how it can improve CX.
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How AI is going to change customer service

How AI is going to change customer service

Quiq's CEO Mike Myer and SVP of GTM Christian Brucculeri discuss how the latest advancements in AI will impact and change the customer service industry.
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What should CX leaders be doing now with the latest AI?

What should CX leaders be doing now with the latest AI?

Is the latest AI ready for customer service use?
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LLM Intuitions – Part 1

LLM Intuitions – Part 1

How text is encoded and processed by AI.
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LLM Intuitions – Part 2

LLM Intuitions – Part 2

The fundamentals of how AI reads text.
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LLM Intuitions – Part 3

LLM Intuitions – Part 3

How AI generates written language.
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LLM Intuitions – Part 4

LLM Intuitions – Part 4

Transformers take reading and writing to the next level.
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LLM Intuitions – Part 5

LLM Intuitions – Part 5

The birth of LLM’s and powerful language skills.
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Apple Messages for Business

Apple Messages for Business

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Google’s Business Messages

Google’s Business Messages

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Google RCS Business Messaging

Google RCS Business Messaging

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Instagram DMs for Business

Instagram DMs for Business

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Outbound Messaging

Outbound Messaging

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Quiq + Microsoft Dynamics

Quiq + Microsoft Dynamics

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Quiq Product: Translate

Quiq Product: Translate

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Quiq Product Update: Integrated Customer Surveys

Quiq Product Update: Integrated Customer Surveys

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Feature Focus: Snippets

Feature Focus: Snippets

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Quiq + Salesforce

Quiq + Salesforce

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Quiq + ZenDesk

Quiq + ZenDesk

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Quiq + Oracle Service Cloud

Quiq + Oracle Service Cloud

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Quick Demo: Asynchronous conversation

Quick Demo: Asynchronous conversation

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How improving CX increases customer loyalty

How improving CX increases customer loyalty

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Quiq Product Update: Seamless Customer Surveys

Quiq Product Update: Seamless Customer Surveys

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How to stand out with Google’s Business Messages - Webinar

How to stand out with Google’s Business Messages - Webinar

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Quiq Webinar: Finance Industry

Quiq Webinar: Finance Industry

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Webinar - City of Knoxville

Webinar - City of Knoxville

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Webinar: Taking Care of Customers with Stretched Resources

Webinar: Taking Care of Customers with Stretched Resources

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CCW Webinar: Interweaving Bots with Human Interactions

CCW Webinar: Interweaving Bots with Human Interactions

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Webinar: 10DLC

Webinar: 10DLC

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Customer Spotlight: Blue Nile

Customer Spotlight: Blue Nile

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Shopify - Conversational Commerce

Shopify - Conversational Commerce

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Quiq Demo: Authentication + Payments

Quiq Demo: Authentication + Payments

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