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Quiq

Sub-processors

Quiq may engage the following companies to carry out specific processing activities on behalf of our clients.

Depending upon our Customer’s choice of implementation options, Quiq may use the following sub-processors

Sub-processor Processing Location Purpose
Amazon Web Services US or EU Customer may elect to have its tenant hosted in AWS in US or EU
Microsoft Azure US Customer may elect to have its tenant hosted in Azure in US
Bandwidth Worldwide Delivery of SMS Messages
Twilio Worldwide Delivery of SMS Messages
Apple Worldwide Delivery of Apple Business Chat messages
Google Worldwide Delivery of messages on Google messaging platforms
Meta Worldwide Delivery of Messenger and WhatsApp* Messages
Twitter Worldwide Delivery of Twitter Messages
WeChat China Delivery of WeChat Messages

 

Quiq uses these sub-processors in its operations and services

Sub-processor Processing Location Purpose
Google US Corporate email & data storage, utility cloud services such as translation, web risk detection, data loss prevention
Microsoft Azure US AI cloud services such as AI models
Amazon Web Services Wordwide Utility cloud services such as log storage and indexing, serverless computing for client services
Marketo, Inc. US Outbound email messages
OpenAI US AI cloud servies such as AI models
Sparkpost US Email Delivery
Zoom Video Communications, Inc. US Conference Calls

 

Quiq uses these sub-processors in the provisioning and maintenance of its services

Sub-processor Processing Location Purpose
Slack US Team collaboration/communication
Salesforce US Customer Service ticketing

*For Customers using WhatsApp’s apps, software, features, services and API’s, the WhatsApp Business Terms of Services and all other applicable terms, policies and documentation will govern. A copy of the WhatsApp Business Terms can be accessed at https://www.whatsapp.com/legal/business-terms.

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