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Global Hospitality Brand Achieves Zero Agent Turnover with Quiq's Messaging Solution

https://quiq.com/blog/hospitality-zero-agent-turnover/
A leader in the hospitality industry faced high agent turnover within its customer service voice team, which significantly impacted efficienc...

Will GenAI Hallucinate and Hurt Your Brand? Exposing Common AI Misconceptions (Part Two)

https://quiq.com/blog/ai-hallucination-myths-debunked/
This is the second post in a three-part series clarifying the biggest misconceptions holding CX leaders like you back from integrating GenAI into their CX strategies. Our goal? To assuage your fea...

AI Translation for Global Brands

https://quiq.com/blog/ai-translation-for-global-brands/
AI is already having a dramatic impact on various kinds of work, in places like...

LLMs For the Enterprise: How to Protect Brand Safety While Building Your Brand Persona

https://quiq.com/blog/llms-for-the-enterprise/
It’s long been clear that advances in artificial intelligence change how businesses operate. Whether it’s extremely accurate machine translation,...

Apple’s Business Chat Signs Up Five More Brands, More Tech Platforms

https://quiq.com/blog/abc-signs-up-five-more-brands/
Apple Business Chat for customer service will be a lot easier with the latest addition of Quiq as a Customer Service Platform. Think Quiq! Get the Blog in Email...