Power truly seamless customer journeys with Quiq's Agentic AI. Our innovative platform enables natural conversations across all channels while maintaining context and personalization throughout the entire customer experience.
Key benefits:
✓ Unified knowledge base across all AI agents
✓ Seamless integration with CRM data & product catalogs
✓ Smart channel-switching based on customer context
✓ Reusable business logic across channels
✓ Enhanced website search & conversation analytics
Supported channels:
• Voice
• Email
• Web Chat
• WhatsApp
• Apple Messages for Business
• SMS
• And more
Video
How Quiq Powers the Ultimate Channel Trifecta for Seamless Customer Journeys
While 80% of companies use AI chat, most are stuck with outdated chatbots that can’t keep up with modern customer demands. Today’s consumers want to engage across multiple channels – often simultaneously – without repeating themselves.
Quiq’s AI Agents deliver what customers really want:
- True omnichannel experiences across voice, email, messaging & more
- Seamless transitions between channels during single conversations
- Personalized interactions using the latest large language models
- Rich messaging features like buttons, carousel cards & videos
- Context retention across all touchpoints & interactions
Ready to transform your customer experience?
Read our latest articles on AI
Multimodal LLM: What They Are and How They Work
Artificial Intelligence has entered a new era where language alone is no longer enough. Multimodal L...
AI Benchmarking Best Practices: A Framework for CX Leaders
Is your AI investment delivering provable value, or is it still operating like a black box? In today...
Unlock Agent Potential with Quiq’s Real-Time Agent Assist Capabilities
Customer service is evolving, and with it, the demands placed on service agents are rapidly increasi...
Key Questions to Anticipate from Stakeholders About the AI Impact on Business
As AI transforms business operations across industries, leadership teams face increasing pressure to...
Beyond Rules: Agentic AI Orchestration and the Dawn of Emergent Intelligence
In the world of software and automation, “orchestration” is a familiar term. At its simp...
How to Automate Customer Service – The Ultimate Guide
From graph databases to automated machine learning pipelines and beyond, a lot of attention gets pai...
What Is Conversational Commerce?
By now you may have heard the term conversational commerce. Aside from some catchy alliteration that...
AI Change Management: A Guide to Successful Agentic AI Adoption in CX
It probably comes as no surprise that a recent study by PwC revealed that more than 60% of employees...
AI Adoption in 2025: Trends, Drivers, and Implementation Tips
The exponential rise of artificial intelligence (AI) is transforming US industries, reshaping workfl...
What is an LLM Agnostic Approach to AI Implementation?
The world of AI is evolving faster than ever, and businesses that want to stay ahead need to adapt j...
The 5 Most Asked Questions About AI
The term “artificial intelligence” was coined at the famous Dartmouth Conference in 1956, put on...
AI Agent Evaluation: Ten Questions to Ask to Determine if It’s Time to Upgrade
Keeping up with AI isn’t easy, and teams certainly can’t drop everything for every little update...
LLM vs Generative AI vs Agentic AI: What’s the Difference?
The release of ChatGPT was one of the first times an extremely powerful AI system was broadly availa...
Your Complete Guide to Multimodal AI
Artificial intelligence is evolving rapidly, and one area that’s generating excitement is mult...
AI Lead Generation: Your Secret Weapon for Explosive Growth
Lead generation is critical. It’s the process of identifying potential customers for your products...
Agentic AI: 5 Use Cases to Boost Work Efficiency
Agentic AI is poised to have a massive impact on businesses. Unlike traditional AI systems that do s...
What is Agentic AI? Everything You Need to Know.
The landscape of artificial intelligence is rapidly evolving, and at the forefront of this evolution...
AI Studio Live: Real Customer Questions, Real Solutions by Quiq Experts (Webinar Recap)
At Quiq, we understand that implementing AI in your customer experience strategy can sometimes feel ...