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Our latest virtual roundtable, produced by IDC and CIO, dives deep into agentic AI—a groundbreaking approach to elevating customer interactions while balancing the build vs. buy equation. With insights from Quiq CEO Mike Myer and his co-founder Bill O'Neill, as well as AI expert Dave Schubmehl from IDC, this conversation unpacks the promise of Agentic AI and its potential to empower brands.

Key discussion points include:
  • What is agentic AI? How it differs from traditional generative AI and why it’s the future of meaningful customer engagement.
  • Build vs. buy debate: Discover where businesses stand on building solutions in-house versus leveraging off-the-shelf systems.
  • Overcoming challenges in regulated industries: Learn how leading brands manage compliance and mitigate AI-related risks.
  • Real world applications: Explore case studies in sectors like airlines and insurance to see how Agentic AI drives both innovation and compliance.
  • Finding the right vendor: Practical tips on selecting partners and measuring ROI for your AI investment.

Whether you're at the beginning of your AI integration or looking to refine your strategy, this video offers actionable advice and deep expertise to help IT leaders make smarter decisions.
Watch now and learn how to take your customer interactions to the next level. Don’t miss this opportunity to gain insights into AI innovation directly from industry trailblazers

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