Discover how leading brands are creating seamless customer journeys through agentic AI.
Date: November 12, 2025
Location: Devos Place, Grand Rapids, MI
Join us at C3 Tech Summit for a presentation by Quiq customer Tommy Mayfield of Chamberlain Group, and learn they’re using agentic AI to create a more seamless CX.
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Why attend?
C3 Tech Summit brings together innovative technology leaders for intensive learning, networking, and breakthrough insights.
As proud participants, our customer Tommy Mayfield of Chamberlain Group will share his experience creating seamless
customer experiences through thoughtful agentic AI implementation:
Voice, Web, and Beyond: How Chamberlain Group Scales Support with Agentic AI
Speakers:
Michael Hartsog, VP of Global Alliances at Quiq,
and Tommy Mayfield, Customer Experience Shared Services Manager at Chamberlain Group
Learn how Chamberlain Group replaced a legacy chatbot with two specialized agentic AI agents to meet rising self-service expectations and handle complex, multi-turn troubleshooting across brands, products, and customer segments. With advanced reasoning and deep system integrations, these agents now autonomously support residential and commercial customers across web and voice—boosting efficiency and scaling multilingual support globally.
Key takeaways:
- Replacing legacy with advanced AI: Understand how moving from a basic chatbot to specialized agentic AI agents solves for modern self-service expectations and complex customer issues.
- Intelligent, multi-turn troubleshooting: Discover how advanced reasoning and deep system integrations enable autonomous, multi-turn support across diverse product lines and customer segments.
Haven’t registered yet?
Visit us at our Booth to discuss your customer journey challenges and discover how agentic AI can transform your customer experience strategy.