Featured Resource

Forrester Report

Get Forrester's insights on benefits, risks, and implementation of conversational AI.

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Featured Resource

Forrester Report

Get Forrester's insights on benefits, risks, and implementation of conversational AI.

Read the report

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About Mark Kowal

Olivia Marrese is a generative AI technologist and conversation designer with a PhD in Linguistics from the University of Colorado Boulder. She brings her unique skillset of data analysis, linguistics, and design to Quiq as a Senior Conversation Designer on the Applied AI Engineering team, where she builds best-in-breed AI automations for the world's leading brands.

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