Meet with Quiq at CCW in Booth #7! Learn how Leading Consumer Brands are Transforming Experiences Throughout the Customer Journey with Agentic AI.
There’s no denying the noise in the CX space today. We’re here to help you separate fact from fiction when it comes to agentic AI through live deployments with proven ROI. We’re not just talking about CX transformation – we’re helping the brands you know and love achieve it.
Date: October 6 – 8, 2025
Location: Amsterdam, Netherlands
The Future of Customer Engagement Starts Here
Meet Quiq at Customer Contact Week (CCW) to learn how leading brands – like Accor Hotels, Panasonic, and Nespresso – have transformed customer experiences at every stage of the journey with agentic AI.
Think an AI agent can’t deliver the same high-quality service as a human?
Let us prove you wrong with a live demo. Experience first-hand just how human-like our AI agents feel while driving sales, resolutions, and smiles across all channels.
Book a Meeting with Quiq
We're offering 10 free 1-on-1 strategy and education sessions with a Quiq AI for CX expert - secure your slot today!
Meeting Option 1: Strategy Session
We know it’s hard to figure out which channels to focus on first, what use cases will drive the most impact, and how to minimize risks.
This is an opportunity to talk with our VP of EMEA and AI for CX expert, Chris Humphris, along with Agentic AI expert, Nigel Wilson, who both work side-by-side with CX and Contact Center leaders from consumer brands around the globe. He can help you think through a strategy that meets you (and your business) where you are on your agentic AI journey.
Ask how Accor Group streamlined guest support across 45+ brands — using Quiq’s Agentic AI to handle multi-language, multi-brand inquiries, boost human agent efficiency, and deliver personalized booking help to millions of guests worldwide — all just weeks after launch
Meeting Option 2: Education Session
Confused and overwhelmed by all the noise in the market, but curious about how agentic AI can optimize your CX strategy?
This is an opportunity to meet 1-on-1 with AI for CX experts, Chris Barrow and Steve Michailidis to talk through all your burning questions. Our experts will not only get you up to speed on the latest AI innovations, but will also share their first-hand experience working with CX and contact center leaders from some of the world’s most beloved brands.
Quiq’s AI for CX Experts
Chris Humphris
VP of EMEA
Leverages 30 years in CX, specializing in agentic AI for customer engagement. He previously built go-to-market teams for leading SaaS companies, focusing on AI-driven customer engagement for the past seven years.
Nigel Wilson
Enterprise Account Executive
Has 25 years of experience, starting as a customer service agent and now leading major digital projects in Europe. His expertise in customer experience and operational efficiency is built on a strong background in quality assurance and transformation.
Chris Barrow
Solution Architect
Has spent 30 years in contact centre technology, helping organisations of all sizes get the best from thoughtfully designed solutions. He now works across pre-sales, delivery and support, with a particular interest in how messaging and AI are reshaping customer engagement.
Steve Michailidis
Senior Program Manager
A technology & program leader with over 15 years’ experience in the CX and contact centre industry. Leveraging his background in luxury hospitality, Steve approaches every challenge with a focus on elevating service standards and exceeding client expectations.
Book A Meeting with Quiq Today!
Join Our Masterclass Session
Push the Limit of CX Excellence with AI at Accor
Discover how one of the world’s leading hospitality brands is transforming customer experience with agentic AI. How do you stay ahead when others are playing it safe? In this interactive session, Accor’s SVP of Guest Engagement, Mengxin Wang, shares how the global hospitality brand boldly embraced AI and asynchronous messaging to transform guest experiences and drive revenue — fast.
Join us for an interactive Masterclass session featuring:
Mengxin Wang
SVP, Guest Engagement, Care & Contact Centers
Accor
Chris Humphris
VP of EMEA
Quiq
Together, they’ll explore how Accor is elevating guest experiences, accelerating innovation, and driving measurable ROI with Quiq’s AI-powered platform. You’ll walk away with actionable strategies, real-world guest stories, and a workbook to jumpstart your own CX transformation.
- Date: October 7, 2025
- Time: 14:35–15:20
Seats are limited — don’t miss this opportunity to hear first-hand insights from a global hospitality leader driving CX innovation with AI.
Join Our Session
