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Improve Enterprise CX with AI

If You’re a CX Leader Interested in AI-Powered Digital Transformation, We Need to Talk!

What’s going on in generative AI right now for customer service, CX, and the contact centre is historic. You’ve probably heard about ChatGPT, and maybe you’ve even had some discussions internally about ways to take advantage of this new technology to improve your business.

If that’s the case, we’re thankful you found this page. We’d like to invite you to discover the transformative power of Quiq-built AI assistants for revolutionising the customer service metrics that you care about as a leader in enterprise-sized CX.

Our cutting-edge AI technology is engineered to enhance key metrics such as:

  • Average Handle Time (AHT)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • Net Promotor Score (NPS)
  • First Call Resolution (FCR)
  • Average Speed of Answering (ASA)

Here’s just a sampling of recent customer results:

  • LOOP Auto Insurance 3X’ed customer self-service rate with 50% automated resolution.
  • Molekule achieved 60% automated resolution.
  • Accor 2X’ed intent to book metrics.

These outstanding results are the norm for Quiq customers – and they speak to why the advancements in AI are so historic.

Ready to elevate your customer
service metrics?

Submit your details to schedule a meeting with one of our expert Generative AI specialists today and unlock the potential of the latest AI for your business’ customer service. We’d love to walk you through more real-life examples of enterprise-sized Quiq customers who are using AI to absolutely streamline costs while boosting both revenue and CX. Come with questions, leave the meeting with answers that’ll impress your boss at the very least!

Get a demo