Search Results for: brand
144 results found
Global Hospitality Brand Achieves Zero Agent Turnover with Quiq's Messaging Solution
https://quiq.com/blog/hospitality-zero-agent-turnover/
A leader in the hospitality industry faced high agent turnover within its customer service voice team, which significantly impacted efficien...
How Quiq protects your brand reputation
https://quiq.com/videos/how-quiq-protects-your-brand-reputation/
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Will GenAI Hallucinate and Hurt Your Brand? Exposing Common AI Misconceptions (Part Two)
https://quiq.com/blog/ai-hallucination-myths-debunked/
This is the second post in a three-part series clarifying the biggest misconceptions holding CX leaders like you back from integrating GenAI into...
Why is Facebook Messenger still relevant for retail brands
https://quiq.com/videos/why-is-facebook-messenger-still-relevant-for-retail-brands/
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AI Translation for Global Brands
https://quiq.com/blog/ai-translation-for-global-brands/
AI is already having a dramatic impact on various kinds of work, in places like...
Brand Voice And Tone Building With Prompt Engineering
https://quiq.com/blog/brand-prompt-engineering/
Artificial intelligence tools like ChatGPT are changing the way strategists are building their brands.
But with the stagg...
LLMs For the Enterprise: How to Protect Brand Safety While Building Your Brand Persona
https://quiq.com/blog/llms-for-the-enterprise/
It’s long been clear that advances in artificial intelligence change how businesses operate. Whether it’s extremely accurate machine translation,...
Webinar: Why is Facebook Messenger still relevant for retail brands
https://quiq.com/webinar-why-is-facebook-messenger-still-relevant-for-retail-brands/
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These Chatbots Are Helping Brands Respond to Covid-19 Queries
https://quiq.com/blog/chatbots-helping-brands-respond-to-covid-19-queries/
https://vimeo.com/390519792/42e91cbc2b...
Apple’s Business Chat Signs Up Five More Brands, More Tech Platforms
https://quiq.com/blog/abc-signs-up-five-more-brands/
Apple Business Chat for customer service will be a lot easier with the latest addition of Quiq as a Customer Service Platform.
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What Are Agentic AI Workflows?
https://quiq.com/blog/ai-agentic-workflows/
Customer expectations have outpaced the capabilities of traditional chatbots. It's no longer enough to provide canned responses or navigate rigid decision trees. To meet today's demands, businesses ne...
Agentic AI: Tangible Use Cases to Bring the Art of the Possible to Life
https://quiq.com/blog/tangible-agentic-ai-use-cases/
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What is AI Automation? Key Benefits and Use Cases
https://quiq.com/blog/ai-automation/
While the horizon of artificial intelligence promises truly autonomous, agentic systems capabl...
5 Customer Experience Predictions for 2025
https://quiq.com/blog/7-cx-predictions-for-2022/
Customer expectations are evolving faster than ever, fueled by rapid technological advancements and shifting preferenc...
Why CCW 2025 Is the Must-Attend CX Event of the Year
https://quiq.com/blog/why-ccw-is-the-must-attend-cx-event-of-the-year/
If you're serious about transforming your customer experience strategy, there’s only one place to be this June – CCW 2025 in Las Vegas. With over...
What is Cognitive Architecture? How Intelligent Agents Think, Learn, and Adapt
https://quiq.com/blog/what-is-cognitive-architecture/
Cognitive architecture is one approach within AI that is changing how we design and implement intelligent systems. Rather than relying on rigid, rules...
Cognitive Teamwork: The AI and Human Intelligence Strategy That's Changing Customer Experience
https://quiq.com/blog/ai-and-human-intelligence/
As AI evolves, particularly with the arrival of agentic AI, the synergy between AI and human i...
Contact Center Best Practices and Metrics to Track
https://quiq.com/blog/call-center-agents-best-practices/
No, the call center isn’t dead.
In the last few years, digital channels have seen tremendous growth. People can go online to find answers, send a text, chat with an AI agent, or even reach out on s...