2020 Retail Mobile Trends Report
The Future of Mobile Retail
Sapio Research surveyed over 200 retailers like you to understand how mobile fit into their strategies. Here are a few of the results:
- 56% of retailers say consumers engage with them today over text messaging
- On average, 42% of sales are made through mobile devices like smartphones
- 54% of retailers admit they are not fully prepared to meet consumer demand for mobile interactions