Customer Success is not only a function or a team at Quiq, it’s our reason for doing business. And our Customer Success Managers (CSMs) are central to helping our company realize this critical mission.
As an Enterprise CSM, you’ll get to work with the world’s best brands and guide them on how to use business messaging across channels and use cases. You’ll also work closely with other members across the Quiq team – partnering with Marketing, Sales, Account Management and Product.
While CSMs will not have direct commercial responsibility for our customers (renewals, expansions), their role directly supports growth for Quiq. You will know you are doing great work when your customers adopt our product, renew and expand their usage of Quiq.