Greet your customers with a chatbot to get the conversation going in the right direction from the start.
Customers love quick resolution and so does your bottom line.
Agents and bots do more together. Bots can participate at any point in the conversation, beginning, middle, and end.
Put your best players in at the right time to score big with customers and agents.
When customers get the help they need ‘quiq-ly,’ they are more likely to share their satisfaction. Messaging and bots makes it so easy.
Rock out when your customers give you 5 stars!
– Mike Parish, Director of CX