Handle the influx of COVID-19 questions

Address Common COVID-19 Questions with a Bot

Managing communication in a crisis can make all the difference between getting ahead of a situation and the situation getting ahead of you.

  • Are you getting more phone calls than you can handle?
  • Are you struggling to provide timely and accurate information to your citizens?
  • Do you need to provide information during off hours, like evenings and weekends?

Deploy a bot to allow citizens to find all the information they need, with the opportunity to escalate to a human. Deflect calls to the bot, freeing up your staff to handle more pressing issues.

Click the Text or Chat button below to try out our COVID-19 bot.

SMS icon
SMS/Text
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Web Chat

This sample bot can be easily customized to include information that is specific to your situation. Make updates to the bot in real-time without requiring technical resources. Deploy the same bot on multiple channels – web chat, text messaging, and social.

Covid-19 Chatbot Video Demonstration

Watch this short video to see how Quiq is helping businesses easily offload and handle increased volume from customers.

How a chatbot would look on your website.

The City of Knoxville now has the ability to share information directly from the Knox County Health Department.

Covid-19 Chatbot Knoxville Website


Read more about how state and local government can manage Covid-19 (Coronavirus) communications.

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