Handle the influx of COVID-19 questions
Address Common COVID-19 Questions with a Bot
Managing communication in a crisis can make all the difference between getting ahead of a situation and the situation getting ahead of you.
- Are you getting more phone calls than you can handle?
- Are you struggling to provide timely and accurate information to your citizens?
- Do you need to provide information during off hours, like evenings and weekends?
Deploy a bot to allow citizens to find all the information they need, with the opportunity to escalate to a human. Deflect calls to the bot, freeing up your staff to handle more pressing issues.
Click the Text or Chat button below to try out our COVID-19 bot.
This sample bot can be easily customized to include information that is specific to your situation. Make updates to the bot in real-time without requiring technical resources. Deploy the same bot on multiple channels – web chat, text messaging, and social.
Covid-19 Chatbot Video Demonstration
Watch this short video to see how Quiq is helping businesses easily offload and handle increased volume from customers.
How a chatbot would look on your website.
The City of Knoxville now has the ability to share information directly from the Knox County Health Department.
Read more about how state and local government can manage Covid-19 (Coronavirus) communications.