By now you may have heard the term conversational commerce. Aside from some catchy alliteration that, honestly, just makes it fun to say, you may not know much about it why everyone's talking about it. In this article we'll take a close look at conversational commerce and what companies need to do to fully leverage its benefits.
In this article, we take a look at how conversational commerce can change your business. We review the solutions that help businesses enable conversational commerce for sales and customer service and the simple steps you can take today to get started.
Provider of digital engagement solutions, Quiq is excited to announce we have earned three new badges from Capterra, one of the top software review sites in the world. Quiq was recognized within the Cloud Communication Platform category with “Best Ease of Use” and “Best Value” badges. The company was also recognized in the Conversational AI Platform category with the “Best Ease of Use” badge.
Quiq is pleased to announce that it was named a 2020 Category Leader for Live Chat by GetApp. Category Leaders are designed to help businesses evaluate which software products may be right for them.
Quiq is proud to announce that it has been named a FrontRunner for Live Chat by Software Advice. To earn an esteemed “FrontRunners” badge, a product must receive top user ratings and achieve high scores in functionality, ease of use, value for money, likelihood to recommend, and customer support.
Rich messaging ranks among the most effective ways to engage customers today. Learn how Rich Communication Services (RCS) can enhance your customer service.
Quiq recently sponsored a report by Digital Commerce 360. “Coronavirus: Ecommerce Crisis Management for Today and Tomorrow”. The 100+ page report presents data, insights, and usable best practices that all B2C and B2B companies can use now and going forward. This post, and the report we encourage you to download, is meant to inspire you to take action now. Help your company thrive in the long-term by deploying technology that will save you time and money, now and in the future.
Doing more with less is a challenge that many achieve with planned, incremental changes. Recent events have shown that the ability to plan is a luxury. They can be slow and expected or sudden and unprecedented, but shifts happen. Read how leaders navigate sudden changes.
Driving cx efficiency in the wake of business disruption requires focus on communication with customers, preparing staff, and technology.
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