Quiq recently sponsored a report by Digital Commerce 360. “Coronavirus: Ecommerce Crisis Management for Today and Tomorrow”. The 100+ page report presents data, insights, and usable best practices that all B2C and B2B companies can use now and going forward. This post, and the report we encourage you to download, is meant to inspire you to take action now. Help your company thrive in the long-term by deploying technology that will save you time and money, now and in the future.

Doing more with less is a challenge that many achieve with planned, incremental changes. Recent events have shown that the ability to plan is a luxury. They can be slow and expected or sudden and unprecedented, but shifts happen. Read how leaders navigate sudden changes.

Driving cx efficiency in the wake of business disruption requires focus on communication with customers, preparing staff, and technology.