Travel & Hospitality Conversational Chatbots

Customer expectations are at an all-time high. The value placed on every dollar spent is at its peak. As a result, customers are not only more selective, but also significantly more likely to travel or stay with you again if they have a positive experience. And recent Salesforce data tells us five factors matter most to exceptional CX: value, personalization, innovation, empathy, and data security.

Source: Salesforce

Whether your guests are in the booking process, already in-house, or just checked out, Quiq travel chatbots empower you to exceed customer expectations. Importantly, you can reach guests and travelers via their channels of choice, including SMS/texting, WhatsApp, and more. When you partner with Quiq, we work with you to design conversational AI hospitality experiences that increase CSAT by giving guests what they want: personalized communication that’s not necessarily “in person”.

At Quiq, we are messaging and conversational AI experts, sure. But we also know your industry. From reducing support phone calls for IROP issues to CRS intricacies, we understand the travel and hospitality lexicon, unique challenges—and we’re on the cutting edge of empowering enterprise-size businesses to go above and beyond. To truly influence customer loyalty and business results in such a competitive arena, you need a messaging partner who gets it. And we do. In fact, some of our most profound customer use cases are within the industry. Reach out to us to learn more about our AI hospitality solutions.