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Cut Through the Noise: Bring Bots To Life

Today’s customers are more mobile, better informed, and far more demanding. Your brand needs to adapt to maintain your edge. Messaging has become one of the most important channels that companies have turned to for customer engagement and bots have surfaced as a way to help automate this channel.

Watch the on-demand replay of this Execs In The Know webinar to learn how to successfully launch bots in your customer-facing teams. Hear from gaming powerhouse Nintendo and luxury outdoor brand Stio on how they have successfully deployed humans and bots within their organization.

“We saw our Average Handle Time (AHT) decrease by half”

Shellie Dow, VP of Operation Services, Support & Experience Stores, Nintendo

“[Messaging] really enhances my agents ability to help the customer and improve that customer experience from start to finish, efficiently.”

Kim Essensa, Customer Experience Manager, Stio

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