Quiq announces launch of Quiq Translate, a new feature that translates multi-language exchanges between customers and agents.
What does the future of online chat support look like? Beyond generating sales and conversions, live chat also provides an opportunity to delight existing customers and create a personal connection.
Rich messaging allows effortless straightforward communication between customer service representatives and customers. Rich communication services can simplify shopping with convenience your customers will love.
In this age of digital customer service, long gone are the days when people were willing to call a customer support hotline and wait on hold for service. Enter chatbots and AI.
Customer service is evolving to become increasingly digital. Leading businesses will transform their customer service towards more digital avenues in 2020.