About Mark Kowal
Mark Kowal is an experienced marketing leader with a strong focus on product marketing and strategy in the technology sector, particularly in generative AI and contact center software. He has a proven track record of driving successful product launches, developing go-to-market strategies, and leading teams at companies such as Kore.ai, Genesys, and Verint, as well as at startups. Mark excels in creating compelling messaging and aligning value propositions with business goals while helping customers make practical decisions in implementing generative AI into their businesses.
Facebook Messenger for Business 101
You’re connecting with your customers via email. Your customer support team is available by phone....
5 Examples of Omnichannel Strategies That Will Boost Your Holiday Sales
This year, holiday shopping will be more digital than ever before. As consumers continue their shift...
Instagram's New Messenger API - What It Is And How Your Business Can Use It
During their annual F8 Refresh conference, Faceboo...
How Chatbots for Customer Experience Deliver Results
Chatbots deliver results across a variety of industries. From retail to travel,...
Customer Service Tips: Facebook Messenger for Business
We can all agree that the advent of social media forever changed how consumers engage with companies...
5 Tips To Enhance eCommerce Customer Service
For many consumers, purchasing a product is about more than just the product itself. Consumer demand...
Digital Customer Engagement for Retail
As messaging continues to help spur retail growth, we've seen more companies look to this channel to...
Quiq's Business Messaging Platform
Why Use Quiq?
Create a personalized experience for your customers across all of the digital...
Increase Customer Acquisition for Your Service-based Business
Usually, a buyer’s journey starts with an initial thought - a question that often begins something...