Rich Communication Services
Messaging should be like dessert – the richer, the better. Rich Communication Services (RCS) or rich messaging, is an entirely new way to interact with your customers on the channels they already prefer. Share interactive media like images, interactive cards, emojis, gifs, and make secure purchases with rich messaging.
SELECTING A PRODUCT IN
APPLE BUSINESS CHAT
BUTTON CALL TO ACTION IN
Enhance your conversations by including images and videos to create compelling content for your brand. Make it easy for consumers to respond with a carousel or buttons.
RCS enables your customers to make purchases just by pressing a button in the conversation. By using Apple Pay or Google Pay, you provide an easy and secure way to complete transactions.
Rich Communication Services make setting up appointments easy by suggesting time slots. Customers can pick a time that works for them with a simple tap and have it added to their own calendar as well.
Make It Easy
Quiq Replies are special messages employees can send to customers to provide suggested responses and actions as buttons. It’s a simple way to reduce friction and confusion for customers and allow them to easily respond with a tap of a button.
Your customers are already searching for you. Adding Apple Business Chat makes contacting your brand just a tap away with a “Message” button to your Spotlight, Safari, Siri or Maps search result. RCS business messaging makes increased discoverability a reality for your brand.
Increase sales by helping customers envision your products in their world. Create a unique and engaging experience by sending Augmented Reality messages on iOS devices.
Cross-Channel Rich Messaging
Every messaging channel has different types of rich messages and message formats. Developing and testing rich messages for all channels could be a huge effort. Don’t worry, Quiq has solved this problem for you! Quiq automatically transforms messages into the right format for each channel, so you can support one or all channels with the same effort. And, if you want to send native messages, Quiq is flexible and allows that too.
RICH MENU IN FACEBOOK MESSENGER
RICH MENU IN WEB CHAT
RICH MENU IN APPLE BUSINESS CHAT
RICH MENU IN SMS
Up-leveling Plain Text Messaging
Even on SMS, Quiq can help you communicate richly. Quiq automatically transforms rich messages sent on plain text channels with a seamless transition to RCS business content hosted in a browser.
LEFT: RICH CARD IN GOOGLE RBM/RCS WHICH NATIVELY SUPPORTS RICH MESSAGING
RIGHT: THE SAME RICH CARD IN SMS – CLICKING LINK OPENS RICH CARD IN BROWSER
Discover the Power of Rich Messaging
With Quiq, your messages aren’t limited to text alone. We make it easy to connect with customers in dynamic and engaging ways, so the conversation never falls flat. The end result is increased customer satisfaction and more conversions. When you’re ready to discover the potential of rich messaging for your brand, try out a self-serve demo today.
To find out how you can take your businesses messaging to the next level with Quiq Messaging, try out a self-serve demo today.