Apple Messages for Business

Rich messaging has been dubbed “the next generation SMS”—and it’s expected to surpass SMS as the primary protocol for messaging services. Engaging with images, GIFs, and videos is second nature to your customers. But that’s something you can’t do over plain text/SMS messaging. Quiq can help you integrate Apple Messages for Business’ rich messaging into your customer communications—giving your customers a sensory-rich shopping and customer service experience.

64% of people say they prefer messaging to a phone call. Message Suggest is a prompt that helps iPhone users start a text conversation with your business through Apple Messages—instead of making a phone call. By shifting call volume to messaging, you save money, your team can help more customers at once, and your customers get quick, personalized responses.

Watch video →

Consumers expect convenient ways to connect with your business, so you need a messaging toolkit that serves them wherever they are. With Apple Messages for Business, your customers can communicate directly with agents during crucial moments in their buying journey. Whether your current conversational commerce strategy is robust or brand new, Quiq will work with you to set up Messages for Business and customize your messaging tools, including Apple messaging for business partners, to match your company’s—and customers’—unique needs.